Project Program Manager IV - Performance and Data Manager

King County•Seattle - Regional area, WA

4d•Hybrid

About The Position

The Hazardous Waste Management Program in King County is seeking an experienced Project Program Manager IV - Performance and Data Manager. This leader will utilize data-driven insights to develop strategic program initiatives, evaluate program effectiveness, drive ongoing improvements, and uphold accountability in delivering equitable and impactful services to the community. This position offers a rare opportunity to lead the transformative growth of a nationally recognized program dedicated to safeguarding public and environmental health while advancing principles of environmental justice. As a key member of the Program’s leadership team, the performance and data manager will be instrumental in driving data-informed decision-making, optimizing service delivery, and maximizing program impact. This role is an excellent fit for professionals looking to make a lasting impact on both human and environmental health, while strengthening operational efficiencies and effectiveness, embedding racial equity and environmental justice principles and practices, fostering collaboration, and elevating the Program’s About the Role The performance and data manager is instrumental in advancing the Program’s success and community impact. The position ensures alignment with the Program’s goals, delivering effective, efficient, and equitable services. Through strategic oversight, data-driven insights, and collaboration across all lines of business, this role drives continuous improvement, strengthens accountability, and enhances public health, environmental outcomes, and service delivery. This expert level position encompasses a range of responsibilities, including: Administration and development of Program's annual work plan. Performance management and tracking progress toward the goals outlined in the 10-year Management Plan. Establishing and maintaining advanced business intelligence systems and robust data infrastructure. Evaluating key priorities and initiatives to drive improvements in performance and service delivery. Creating and managing data-driven metrics and dashboards to ensure transparency and accountability. Utilizing continuous improvement practices, including LEAN and other proven methodologies, to enhance operational effectiveness and efficiency.

Requirements

Ability for strategic planning and implementation, aligning operations with organizational goals, leading cross-agency teams to achieve measurable outcomes in alignment with funding priorities.
Ability to measure performance, evaluate programs and analyze data.
Skilled in data interpretation, trend analysis, and leveraging analytics tools for visualization and performance management.
Ability to develop and use performance metrics, dashboards, and reporting tool, with experience in Results-Based Accountability (RBA) and business intelligence tools such as Tableau, Power BI, and Excel.
Proven ability to analyze data to continuously improve service quality, optimize programs, and address disparities to achieve equitable outcomes.
Ability to embed racial equity, environmental justice, and social justice principles into program evaluation, decision-making, and service delivery.
Proven ability to apply these principles to reduce disparities and enhance community impact.

Nice To Haves

Deep expertise in environmental or public health programs, with comprehensive knowledge of hazardous waste management, environmental health, sustainability initiatives, and regulatory compliance in government or non-profit sectors.
Strong familiarity with government budgeting, public policy, grant management, and regulatory frameworks related to environmental health, waste management, and sustainability.
Demonstrated ability to integrate equity-focused strategies into program evaluation and decision-making to ensure impactful and equitable outcomes.

Responsibilities

Manage work planning and strategy development to align all lines of business with the Program’s strategic goals and ensure delivery on Management Plan commitments and priorities while advancing equity impact through inclusive strategies and practices.
Leverage data to assess operations, services, and investment outcomes, ensure informed decision-making, continuous improvement and measurable equity impact.
Develop and manage reporting systems to monitor and track key outcomes and metrics, incorporating equity impact assessments to provide actionable insights to support ongoing progress, continuous improvements, and results.
Develop and maintain systems to collect, monitor, and report on performance and services.
Effectively manage and maintain these systems to enhance operational efficiency, ensure compliance, and support continuous improvement.
Manage these systems to maintain their crucial role in advancing equity by identifying service disparities, monitoring progress, and informing strategies to better serve underserved communities.