Project/Program Manager I

TEKsystems•Austin, TX

1d•Hybrid

About The Position

This role serves a dual function: acting as Scrum Master and Technical Writer for the Live in 45 toolkit, and leading program management for various initiatives. The contractor will drive delivery velocity, maintain clear product documentation, and coordinate across multiple teams to support team goals. The role also involves coordinating the end-to-end pipeline of partner engagements, owning and driving the operational backlog, auditing and refining internal knowledge resources, providing direct program coordination support to pillar leads, managing new operational processes, and supporting reporting on progress toward key 2026 targets.

Requirements

2+ years of experience in program coordination, operations, or project management, preferably in a technology or consulting environment.
Strong organizational skills with the ability to manage multiple workstreams, stakeholders, and reporting cadences simultaneously.
Experience with knowledge management, content curation, and process documentation.
Proficiency in consolidating data across systems and producing clear, executive-ready reports.
Comfort working in a fast-paced, ambiguous environment with shifting priorities.
Backlog tool
Operational Excellence in processes and flows

Nice To Haves

Agile practician safe a
Business process consultant
CSM

Responsibilities

Serve as Scrum Master facilitating sprint planning, standups, retrospectives, and backlog grooming across cross-functional teams.
Own prioritization and management of the product backlog in partnership with technical and business stakeholders.
Produce and maintain high-quality technical documentation, user guides, and release notes for the Live in 45 toolkit, ensuring content is clear, current, and accessible to both internal teams and external partners.
Lead program management for various initiatives across the organization for operational efficiency.
Own reporting and consolidation of program efforts to senior leadership, including internal updates and narratives suitable for external blogs and Marketing use.
Coordinate the end-to-end pipeline of partner engagements, including pipeline review calls, nomination reviews, onsite enablement event coordination, and status reporting across multiple systems and stakeholder groups.
Own and drive the operational backlog, including triaging, prioritizing, and resolving outstanding operational items to bring processes to a current and sustainable state.
Audit, refine, and maintain internal knowledge resources (wikis, content, runbooks) to ensure accuracy, consistency, and usability for the broader team.
Provide direct program coordination support to pillar leads, managing cross-functional dependencies, tracking deliverables, and ensuring timely execution against milestones.
Manage new operational processes and drive alignment across systems; consolidate ProServe Quick opportunity reporting so leadership has accurate and timely program visibility.
Support reporting on progress toward key 2026 targets.