Project & Program Management I

Astreya • Austin, TX

7d • $59,812 - $94,440

About The Position

The Project & Program Management I role plans and coordinates internal information and system-specific projects from initiation through delivery. Projects may include network, server, or software implementations and upgrades, as well as PC deployments. The role oversees work performed by IT staff and internal customers or partners by helping define project requirements and conducting feasibility, needs, and impact assessments. It develops detailed project plans and manages implementation activities, including resource allocation, progress tracking, change control, testing, documentation, training, and delivery within budget constraints. Projects vary in number, size, and complexity.

The position applies company policies and procedures to routine issues and works on problems of limited scope with detailed instructions. It manages cross-functional and technical projects, coordinates with functional teams and stakeholders throughout project phases, tracks milestones and deliverables, maintains project documentation, supports risk mitigation and change management, and helps measure and improve project performance and delivery practices.

Requirements

• Bachelor’s degree (B.S./B.A.) from a four-year college or university and 0 to 2 years of related experience and/or training, or an equivalent combination of education and experience.
• Build stable working relationships internally.
• Follow standard practices and procedures when analyzing situations or data.
• Understand project management teams, conflict resolution, and meeting schedule timelines.
• Have excellent verbal, written, and documentation communication skills.
• Be able to work on multiple projects and assignments concurrently.
• Be a self-starter who can quickly learn new tools and become familiar with new processes and technologies with minimal assistance.
• Be familiar with creating spreadsheets, presentation materials, and project or process documentation.
• Have strong observational and analytical skills, including collecting, organizing, analyzing, and disseminating information; attention to detail and accuracy; tracking and reporting metrics; and managing risks.
• Be able to collaborate with stakeholders and communicate project updates to client executives.
• Be able to perform office-related tasks that may involve prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively.
• Some positions may require occasional repetitive movements of the wrists, hands, and/or fingers.

Nice To Haves

• Various certifications.
• Change management knowledge.
• Familiarity with various project management methodologies.

Responsibilities

• Manage cross-functional and technical projects.
• Partner with functional teams during initiation, planning, design, procurement, deployment, and post-deployment phases.
• Manage and track program milestones, timelines, and overall deliverables.
• Create and maintain project documentation, including schedules, reviews, process documents, and risk analyses.
• Assist in defining project scope and objectives with relevant stakeholders and ensuring technical feasibility.
• Help drive project lifecycle milestones from concept commit through project closure and advocate for change management.
• Assist with using metrics and KPIs to measure project performance, use appropriate tools and techniques, and provide regular status updates.
• Help improve internal processes and address gaps across multiple teams and functions.
• Ensure risks are accounted for and provide risk mitigation strategies.
• Serve as a point of contact for vendor partners and internal stakeholders.
• Coordinate and assist with regularly scheduled meetings with core teams.
• Assist with evaluating post-project results against metrics and recommend or implement changes to improve delivery practices and processes.
• Perform other duties as required.

Benefits

• Medical coverage through UHC (PPO, HSA, or Surest options) or Kaiser (HMO option for California employees only).
• Dental insurance through UHC.
• Vision coverage through Nationwide Vision by UHC.
• Flexible Spending Account for health and dependent care.
• Pre-tax commuter benefit account for parking and transit, depending on location.
• Continuing education and professional development through platforms such as Udemy and Coursera.
• Corporate Wellness Program provided by Goomi Group.
• Employee Assistance Program.
• Wellness Days.
• 401(k) plan.
• Basic and supplemental life insurance.
• Short-term and long-term disability insurance.
• Critical illness, critical hospital, and voluntary accident insurance.
• Tuition reimbursement, available six months after start date and subject to a cap.
• Paid Time Off, accrued and prorated, with a maximum of 120 hours annually.
• Paid holidays.
• Other statutory leaves, paid time, or ancillary benefits required under state and federal law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level