Project/Product Manager

Digital Consultants•Washington, DC

About The Position

Digital Consultants is seeking a Project/Product Manager to support FEMA Artificial Intelligence Support Services. The role focuses on directing complex, high-risk AI engineering initiatives; coordinating multidisciplinary teams and stakeholders; translating FEMA strategic goals and business requirements into actionable product roadmaps and delivery plans; and ensuring secure, production-quality AI solutions are developed, onboarded, deployed, integrated, documented, and sustained across FEMA-approved enterprise cloud and technology platforms. Digital Consultants is a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. The company offers employees growth opportunities, competitive wages, and a full benefits package.

Requirements

The candidate must be a U.S. citizen and receive a favorably adjudicated FEMA public trust suitability determination before entry on duty.
The position may require access to sensitive but unclassified information and FEMA information systems.
Five to ten years of relevant experience.
Ability to direct, administer, and evaluate programs, policies, and procedures in the required program areas.
Experience managing very complex and/or high-risk programs and directing daily staff and task activities to meet client and corporate objectives.
Experience supervising technical and administrative staff, including subordinate managers.
Ability to assure the quality of task products, services, and deliverables through reviews, audits, demonstrations, and stakeholder acceptance processes.
Experience establishing and conducting Agile ceremonies and maintaining JIRA and/or other enterprise project-management toolsets.
Ability to serve as a client liaison, coordinate activities, negotiate tasks, resolve problems, and communicate with senior Government officials and multidisciplinary technical teams.
Experience coordinating and monitoring subcontractor activities.
Experience implementing Government programs through risk, oversight, and governance processes across all phases of program execution.
Ability to identify risks and problems, propose practical solutions, and provide timely and accurate contract deliverables.
Ability to coordinate among IT consultants, AI solution architects, AI developers/engineers, software engineers, and stakeholders to translate strategic goals, roadmaps, and business requirements into future-state architectures and delivery plans.
Ability to develop and interpret policies and provide leadership, coordination, and authoritative advice supporting progressive and comprehensive programs.
Experience building front-end solutions using HTML, CSS, and JavaScript.

Nice To Haves

PMP and Certified ScrumMaster (CSM) or PSM is preferred.
Experience managing AI, machine learning, generative AI, cloud engineering, data science, or enterprise application-development programs in a federal or similarly regulated environment.
Experience managing products and engineering work across multiple cloud and SaaS ecosystems, such as Microsoft Azure, AWS, Google Cloud Platform, Microsoft 365, ServiceNow, and customer relationship management platforms.
Experience assessing and prioritizing AI use cases involving RAG chatbots, virtual agents, document processing and translation, predictive analytics, fraud detection, routing, and workflow automation.
Experience developing integrated master schedules, product roadmaps, release plans, prioritized backlogs, sprint metrics, milestone reports, risk and issue registers, quality reports, and executive-level status materials.
Familiarity with AI/ML engineering lifecycles, full-stack application development, CI/CD pipelines, Git-based configuration management, infrastructure as code, observability, and production operations.
Experience supporting federal security authorization, Authority to Operate, FedRAMP-authorized cloud services, role-based access control, data governance, privacy, and secure handling of sensitive information.
Experience leading Joint Development Teams or comparable cross-functional teams involving Government product owners, developers, engineers, security personnel, data scientists, and mission stakeholders.
Experience applying human-centered design, customer-experience, UI/UX, and Section 508 accessibility considerations to technology programs and product decisions.
Ability to brief senior executives and technical stakeholders, communicate complex technical issues clearly, and build cooperative relationships across local, state, and federal organizations.
Experience managing deliverables through formal Government review, adjudication, revision, acceptance, configuration-management, and version-control processes.

Responsibilities

Direct, administer, and evaluate programs, policies, procedures, staff activities, and technical work supporting FEMA AI initiatives across approved cloud, SaaS, PaaS, and enterprise technology environments.
Manage very complex and/or high-risk programs and initiatives from use-case evaluation and backlog development through design, development, onboarding, deployment, modernization, sustainment, and closeout.
Direct daily staff and task activities to meet FEMA and corporate objectives; supervise assigned technical and administrative personnel, including subordinate managers when applicable.
Coordinate work among IT consultants, AI solution architects, AI developers/engineers, senior software engineers, data scientists, cloud engineers, security personnel, product owners, program offices, and other stakeholders.
Translate FEMA strategic goals, roadmaps, mission needs, customer pain points, and business requirements into future-state architectures, product roadmaps, prioritized backlogs, release plans, and actionable engineering work.
Establish and conduct required Agile ceremonies, including sprint planning, backlog refinement, daily coordination, demonstrations, reviews, and retrospectives, and maintain JIRA and/or other FEMA-provided project-management toolsets.
Apply Agile, Scrum, Joint Development Team, and FEMA System/Software Engineering Life Cycle practices to manage workloads, sprint schedules, acceptance criteria, technical dependencies, and product outcomes.
Assess proposed AI use cases and provide estimates regarding feasibility, complexity, implementation time, solution stacks, cost, resources, risks, and other factors that support FEMA prioritization and onboarding decisions.
Coordinate resources and stakeholders across FEMA AI platforms and individual solutions, including work performed in Azure, AWS, Google Cloud Platform, Microsoft 365, ServiceNow, customer relationship management platforms, and other FEMA-approved environments.
Manage and track risks, issues, assumptions, dependencies, and mitigation strategies at both the enterprise-platform and individual-solution levels.
Assure the quality, completeness, timeliness, and compliance of task products, services, work products, and deliverables through reviews, audits, demonstrations, stakeholder feedback, and acceptance processes.
Develop, maintain, and communicate integrated schedules, sprint plans, status reports, performance reports, risk and issue registers, product roadmaps, communications plans, and other program-management artifacts.
Provide clear line-of-sight between platform engineering activities, individual FEMA AI initiatives, project stages, milestones, risks, realized benefits, and future expectations.
Serve as the primary liaison with FEMA clients, product owners, the Program Manager, COR, technical teams, subcontractors, and stakeholders to coordinate activities, negotiate tasks, resolve problems, and maintain alignment with agency objectives.
Coordinate and monitor subcontractor activities, staffing, deliverable performance, and compliance with contract and FEMA requirements.
Lead stakeholder briefings, technical workshops, post-award activities, progress meetings, product demonstrations, and other customer interactions required to maintain transparency and obtain timely decisions and feedback.
Ensure program documentation, architecture artifacts, build and operating plans, security plans, customer guides, use-case records, and other deliverables are version-controlled, configuration-managed, and delivered through agreed Draft, Draft Final, and Final review cycles.
Coordinate support for security boundaries, Authority to Operate activities, access-control standards, data-management protocols, CI/CD standards, Section 508 requirements, and other FEMA governance and compliance obligations.
Identify performance or process deficiencies, recommend corrective actions and policy or procedural improvements, and ensure recommendations reflect FEMA's current architecture, resources, technology roadmap, and future corporate capabilities.
Maintain continuity of support and ensure qualified personnel, resources, and project-management coverage are available during normal operations and, when required, emergencies, surge periods, or work outside normal business hours.