Project Process Coordinator

University of New Mexico • Albuquerque, NM

1d • Hybrid

About The Position

The University of New Mexico Facility Services is seeking a Project Process Coordinator to play a key role in supporting the successful delivery of capital, renewal, and deferred maintenance projects across campus. This position is ideal for an organized, process‑driven professional who enjoys bringing structure, clarity, and consistency to complex project environments while collaborating with diverse project teams.
The Project Process Coordinator oversees and administers the operational and administrative processes that support facilities and construction projects within Facilities Design and Construction. Serving as the central process owner and information lead for project administration activities, this role ensures consistency, compliance, and efficiency across departmental workflows. The position is responsible for maintaining documentation systems, establishing procedures and standards, coordinating project information, and supporting the effective execution of project lifecycle requirements.
Working collaboratively with Project Managers and Construction Managers, the Project Process Coordinator strengthens operational effectiveness and promotes continuous improvement in project delivery processes. This role exercises independent judgment in establishing and administering project administration procedures and standards.
The Facility Services division—comprising Building & Landscape Services, Facilities Design & Construction, Facilities Customer Services, Facilities Support Services, and Technical Services—is responsible for maintaining more than 10 million square feet of facilities and 680 acres of open space. The division supports UNM’s mission by stewarding campus infrastructure and environments that serve students, faculty, staff, and visitors.

Requirements

• High school diploma or GED; at least 8 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Possession of a valid New Mexico driver's license is a requirement for this job.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

Nice To Haves

• Experience supporting construction, facilities, or capital improvement projects.
• Familiarity with university or public sector administrative processes.
• Experience with Unifier or similar project management systems.
• Experience using Bluebeam.
• Experience developing procedures and leading process improvements.

Responsibilities

• Oversees day‑to‑day administrative operations supporting the planning, coordination, and closeout of facilities and construction projects
• Maintains comprehensive project documentation and recordkeeping systems; ensures files, records, and information are complete, organized, accessible, and audit‑ready
• Monitors project milestones, schedules, deliverables, and deadlines to promote timely completion and accountability
• Serves as the primary point of contact for project administrative processes and coordinates the flow of information among internal team members
• Owns, updates, and maintains the Project Management Manual, ensuring procedures, standards, and workflows remain current, accurate, and aligned with university policies and departmental expectations
• Develops, documents, and implements standardized administrative procedures and best practices to improve operational consistency and effectiveness
• Identifies process gaps and inefficiencies and leads continuous improvement initiatives to streamline workflows and strengthen internal controls
• Administers project data within university information systems; ensures accuracy and completeness of information entered and maintained
• Researches, compiles, and maintains project and operational information to support reporting, planning, and decision‑making
• Coordinates meetings, prepares materials, documents action items, and facilitates follow‑up activities
• Supports preparation and coordination of project closeout documentation and related administrative requirements
• Provides guidance and training to staff on project documentation standards, procedures, and administrative processes
• Ensures compliance with university policies, procedures, and safety requirements related to project administration
• Participates in special projects and operational initiatives as assigned
• Performs miscellaneous job‑related duties as required

Benefits

• Comprehensive Healthcare: Access to competitive health insurance plans including medical, dental, and vision coverage.
• Retirement Plans: Pension and enrollment in a choice of additional retirement plans with generous employer contributions.
• Paid Time Off: Generous annual vacation leave (up to 168 hours per year), sick leave (up to 96 hours per year), and 11 paid holidays to support work-life balance.
• Professional Development: Opportunities for continuous learning, career advancement, and tuition remission for employees and dependents.
• Wellness Programs: Access to wellness programs, fitness facilities, and resources promoting employee health and well-being.
• Community Engagement: Involvement in a vibrant campus community with diverse cultural and recreational activities.
• Job Security: Stable employment with competitive salaries and opportunities for advancement within our respected flagship institution of New Mexico.
• medical, dental, vision, and life insurance.
• educational benefits through the tuition remission and dependent education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED