Project Portfolio Analyst II

AmTrust Financial Services, Inc.•Cleveland, OH

23h•Hybrid

About The Position

The IT Project Portfolio Analyst II reports to the Director of Portfolio Management within GTO and is responsible for leading and advancing the full Portfolio Management Lifecycle—from demand intake through project closure and value realization—for IT initiatives within their assigned business unit(s). This role partners closely with both business and IT leadership to proactively monitor project and portfolio health, leveraging a variety of Microsoft tools to support governance, resource and time management, and reporting. The Analyst ensures all work aligns with and adheres to established Portfolio Process standards.

Requirements

Bachelor’s degree or 3+ years of experience in IT Governance, Portfolio Management, or related IT/business support functions.
3+ years of project coordination or project support experience, including assisting in delivery activities and status reporting.
2+ years of experience working with data analysis or reporting tools.
Demonstrates strong skills in critical thinking, relationship building, integrity, and problem‑solving.
Ability to work collaboratively with team members and stakeholders, providing support, guidance, and clear communication.
Solid business acumen with the ability to understand planning discussions and support decision-making.
Proactive, resourceful, and solution‑oriented when helping resolve issues.
Comfortable communicating with managers and senior‑level stakeholders.
Experience working with cross‑functional teams and supporting collaboration across technology and business groups.
Ability to present information to small groups and help explain or walk through new processes.
Support the preparation and tracking of IT budgets, forecasts, and project financial updates.
Highly attentive to detail with a focus on accuracy while understanding overall portfolio context.
Strong listening, verbal, and written communication skills with the ability to translate information clearly.
Organized and able to prioritize tasks effectively while responding to shifting needs.
Customer-focused with the ability to respond appropriately to questions and concerns.
Strong team contributor with a commitment to shared goals.
Proficient in Microsoft Office; advanced skills in Excel and PowerPoint preferred.

Nice To Haves

Experience working in Agile or Scrum environments is helpful.
Experience with data analytics tools or dashboards is preferred.
Strong soft skills such as adaptability, emotional intelligence, active listening, and perseverance.

Responsibilities

Support the analysis and organization of incoming demand, helping assess priorities and gather business case details to inform portfolio decisions.
Assist in maintaining governance around intake processes, including documenting requests, coordinating demand sizing activities, and preparing materials for steering/business approvals.
Participate in the ideation process by helping facilitate discussions with business partners and capturing initial requirements.
Prepare and distribute routine status update reports for business partners and leadership under the guidance of senior analysts.
Create and maintain basic reports, charts, and dashboards for use in presentations to leadership.
Collaborate with business partners, technical teams, and solution architects to help document high‑level scope, effort estimates, and required teams for upcoming project work.
Track and update business roadmaps and portfolio data, supporting analysis of intake requests, budgets, and capacity constraints.
Promote adherence to portfolio standards and processes, ensuring alignment between IT resources, processes, and organizational objectives.
Support ongoing evaluation of demand intake workflows by providing observations and helping document recommendations from senior team members.
Assist with monitoring resource capacity needs and updating portfolio tools as changes occur.
Utilize WR SharePoint forms, Azure DevOps, and Power BI to enter data, maintain records, and support reporting needs.
Coordinate project onboarding activities, including gathering required approvals, tracking resource assignments, and assisting with hand-offs to the PMO or project managers