Project Order Engineering Specialist

Eaton Corporation•Edmonton, AB

17h•Hybrid

About The Position

Eaton’s Electrical Sector is a global leader in providing innovative electrical solutions. We power the world around us, including our homes, schools, hospitals, retail stores, factories, data centers, and more. You will be part of the EatonCare Canada team, committed to providing exceptional project order management to our customers. Our orders consist of electrical product and services provided as a comprehensive solution to meet our customers’ needs. Joining EatonCare Canada means being part of a dynamic and supportive team that is committed to professional growth and development. As a Project Order Engineering Specialist, you will specifically leverage your technical knowledge of electrical products, the electrical industry, and customer service gaining insight into our business, preparing you for a successful career in Eaton.

Requirements

Bachelor’s degree in electrical or mechanical engineering or electrical / mechanical engineering technologist diploma from an accredited institution
Minimum 5 years’ experience working with complex and large projects in the electrical industry and assemblies, either in project management, sales/quotations, or engineering
Experience as a Project Coordinator or Sales Representative
Must be legally eligible to work in Canada without company sponsorship now and in the future

Nice To Haves

Professional Engineering Licence (P. Eng.) or Certified Engineering Technologist (C.E.T.) designation
Project Management Professional (PMP) Certification
Bilingual in English / French – will be considered a strong asset
Strong technical background in industrial and construction products
Strong application knowledge of Power Engineered Products
Proven ability to achieve results in a fast-paced work environment
Manage a volume of open projects handled per year which are large in scope (from within the assigned accounts)
Efficient and effective verbal and written communication skills
Indirectly impacting: Days of Inventory on Hand (DOH), Days Sales Outstanding (DSO), Sales $, Warranty
Experience collaborating with Sales Engineers and Product Engineers
Strong analytical approach, detail oriented, and creative problem-solving techniques
Effective time management and project management skills
Utilize independent judgment to plan, prioritize, and organize diversified workload
Strong computer skills and ability to use effectively O365 tools at our disposal
Learn and adapt to utilizing Eaton’s preoperatory digital tools and quick learning curve of new digital tools
Proficient with conflict resolution and interpersonal savvy

Responsibilities

Proactively manage and coordinate the technical aspects of basic to high value complex project orders containing standard, assembled-to-order and engineered-to-order equipment.
Serve as a customer advocate and demonstrate a leadership role in complex issues related to the project, while communicating with project managers, plants, field sales, and assigned customer base regarding the status of orders including maintaining drawing schedules, specification, and documentation requirements, and addressing technical concerns to ensure on-time and accurate delivery of project commitments.
For orders managed without a project manager, serve as a customer advocate and demonstrate a leadership role in complex issues related to the project, while communicating with plants, field sales, and assigned customer base regarding the technical status of orders including maintaining drawing and production schedules, specification requirements, and addressing technical concerns to ensure on-time and accurate delivery of project commitments.
Maintain the technical integrity of assembled-to-order projects via the following actions: Review and understand customer specifications and order entry documents, Communicate with plant engineers, Conduct drawing review and submittal, Provide technical clarifications, Determine value engineering options.
Review and issue drawings or procure drawings from plant engineers.
Make drawing changes as necessary where drawings are available.
Respond to requests for quote related to pricing adders/deducts for product changes.
Manage multiple project orders and prioritize time and tasks effectively to serve Eaton’s customers.
Understanding orders priority and urgency will be a major part of managing many projects simultaneously.
Work with technical document control specialist to fulfill all project documentation requirements in a timely manner.
Work with Post-Sales specialist to manage post-shipment resolution related to warranties and damages.
Manage effective communication with project managers, plants, field sales, and other internal departments to ensure accurate, on-time delivery of project commitments.
Manage effective external technical communication with contractors, industrials, distributors, consulting engineers and OEM’s to ensure successful execution of a project.
Based on necessity, participate and lead customer review meetings, including but not limited to: On-board meetings at plants, Witness test or inspection visits to plants, Meetings at customer sites.