Project Operations Specialist

JLL•Plano, TX

9d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Project Operations Specialist, you will serve as the single point of accountability for the financial and administrative execution of projects within PMWeb. You will process financial transactions—including budgets, commitments, change management, and invoices—while coordinating day-to-day project activities and providing leadership with clear, current portfolio performance insights. With strong financial acumen, attention to detail, and command of project management technology, you will bridge transaction-level execution and program-level oversight, helping streamline processes for the wider Project Coordinator team and ensuring data integrity and reporting accuracy across the account.

Requirements

2+ years of relevant experience in project financial administration, project coordination, construction, or real estate support
Demonstrated proficiency with PMWeb or comparable project financial management systems
Strong written and verbal communication skills, with the ability to serve as a day-to-day liaison between internal teams and client stakeholders
Ability to work independently, manage competing priorities across a portfolio of projects, and meet assigned deadlines
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and Outlook
Strong attention to detail and a proactive, quality-control mindset, with experience identifying and resolving data-integrity issues
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Bachelor's degree in Accounting, Business, Architecture, Engineering, or Construction Management
Strategic and innovative mindset, comfortable challenging the status quo and recommending process improvements
Experience with system implementation or optimization projects
Detail-oriented, organized, and self-motivated, with an interest in commercial real estate and gaining broad experience across project delivery and operations

Responsibilities

Owning end-to-end financial transaction processing in PMWeb, including budgets, commitments, change orders, and progress invoices, from initiation through closeout
Tracking and resolving vendor invoice and payment issues, escalating stuck or rejected transactions to drive timely resolution
Creating, reviewing, and routing commitments and change orders for vendor signature, verifying accuracy of legal entity, values, and remit-to details before submission
Conducting regular data reviews of PMWeb records to catch discrepancies before they reach the client, and correcting record gaps through the Data Integrity Dashboard
Producing and maintaining standard operational reports and dashboards—including Closeout Tracker, Stales Tracker, Workflow Report, Milestone Tracker, and Aging Report—to drive follow-up action and support visibility for internal and client stakeholders
Coordinating meetings, agendas, and action items, and serving as the day-to-day financial and administrative liaison between JLL and the client
Onboarding and supporting incoming team members, including training on financial workflows and platform use
Helping build and refine tools, templates, and processes that make day-to-day work easier for the Project Coordinator team
Supporting project closeout activities and ensuring compliance with client 90-day closeout requirements