General Project Management Experienced Professional
About The Position
The Project Operations Manager drives successful project delivery while ensuring customer satisfaction, operational excellence, and financial performance. The role partners with engineering, project management, operations, logistics, scheduling, marketing, quality, and customer service teams to coordinate execution from project kickoff through delivery and warranty support. The position establishes best practices, improves processes, solves business challenges, and builds effective partnerships with customers and internal stakeholders. It is also responsible for compliance with applicable external and internal regulations, procedures, and guidelines.
Requirements
- Bachelor's degree in Engineering, Science, Technology, Business, or a related field.
- Minimum of 2 years of experience in project management, marketing, manufacturing, operations, or a related environment.
- Experience working in cross-functional teams and managing multiple priorities in a dynamic setting.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent verbal and written communication skills, with the ability to build strong relationships at all levels.
Nice To Haves
- PMP certification or another project management certification.
Responsibilities
- Champion an outstanding customer experience through timely, accurate, and proactive communication with internal and external stakeholders.
- Lead cross-functional collaboration to ensure smooth project execution and effective information handoffs between teams.
- Develop and implement consistent operational, financial, and project management processes and guidelines.
- Partner with operations and logistics teams to evaluate project impacts and support effective planning and execution.
- Drive root cause analysis and continuous improvement initiatives to enhance quality, profitability, inventory management, and operational performance.
- Review project status, identify risks, and adjust plans to ensure contract requirements, schedules, and business objectives are met.
- Oversee warranty and customer service activities, ensuring claims are resolved with a customer-first mindset.
- Promote and support a culture of health, safety, environmental responsibility, and operational excellence.
- Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Benefits
- Medical, dental, vision, and prescription plans.
- 401(k) with company match and additional contributions.
- Flexible paid time off and paid holidays.
- Tuition reimbursement and continuous learning programs.
- Parental leave.
- Adoption assistance.
- Fertility benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
