Project Operations Analyst
About The Position
The Staff Project Operations Representative manages complex project lifecycles, from contract approval and technical sign-offs through final Permission to Operate (PTO). The role handles multiple projects of a dedicated, highly complex project type and supports channel onboarding. It contributes to scalable policies and operational processes as Sunrun expands into new products, partnerships, and markets. The position oversees approval of contracts, plan sets, installation proofs, electrical sign-offs, and PTO notifications, ensuring milestone approvals are timely. It collaborates with internal teams and partners, reviews technical and contractual documentation, and uses analysis and operational tools to improve processes, automation, data quality, and compliance. The role reports to the Project Operations Supervisor on the Multifamily Team.
Requirements
- At least 4 years of work experience.
- Ability to prioritize multiple tasks and deadlines, work independently to resolve problems, deliver results, and manage simultaneous tasks with a high level of organization.
- Strong analytical and structured problem-solving skills.
- Effective communication skills with peers and people across levels and departments.
Nice To Haves
- Solar and data systems experience.
- Experience with Salesforce.com, Google Suite, and project management tools.
Responsibilities
- Manage numerous projects throughout their lifecycles, working with Development Managers, Project Managers, Designers, and other internal teams to progress projects to completion.
- Support expansion into new markets, products, and partnerships by onboarding partners and markets, tailoring training materials, managing access and account setup, and training partners on processes and policies.
- Liaise with partners to resolve problems, answer questions, escalate issues with recommendations, and contribute to process updates that improve efficiency and experience.
- Develop and apply technical knowledge of solar system design and installation management when reviewing plan sets, contracts, and other project documents to approve milestones.
- Develop and determine strategies and objectives to address roadblocks, multiple projects, requests, inquiries, and deadlines.
- Review documents for compliance with terms and alignment with Sunrun milestone requirements.
- Compare data points against contract packages for accuracy and completeness under policy and SOX requirements; process and approve milestones and communicate approvals internally and to partners.
- Conduct advanced data analysis to improve automation, workflows, processes, cycle times, and deployment methodology.
- Prioritize and process requests and queries from teams including Installation, Project Finance, and Accounts Payable.
- Maintain project management tools and create accurate data tapes for recurring daily, weekly, and monthly requests and SOX compliance.
- Use Salesforce.com and database reports to conduct recurring audits, ensure data accuracy, and address inconsistencies.
- Meet deadlines, prioritize simultaneous requests, and manage laterally and upwards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
