Project Mgr I

Uniti

About The Position

The Service Delivery Project Manager will focus specifically on service delivery to drive the acceptance, growth, and provisioning of service within both the Uniti Fiber and Uniti Leasing networks. This position will have overall project responsibility and accountability to deliver quality products and services on time and within budget. This role ensures timelines are met for all commitments such as service dates, government dates, forecast dates and closing objectives and conducts audits of construction work to ensure quality and accuracy.

Requirements

Highly organized
Ability to multi-task
Detail oriented
Customer interface experience
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and MS Project proficiency
Skilled in program management and report tracking development
Relationship management - ability to develop and maintain productive stakeholder relationships
Presentation skills, and excellent written and verbal communication skills
Customer focused - including internal customers
Teamwork oriented and results driven
Excellent critical thinking and problem-solving skills
Minimum 2 years in project, program management experience.
At least 3 years of work experience that can be demonstrated to be applicable to the duties listed on the job description.
BA/BS degree required or comparable experience.

Nice To Haves

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Manage service delivery from contractual sale to service turn up and achieve customer commitment dates.
Conduct Market and project-based meetings in support of weekly forecasting.
Track major service delivery milestones (such as engineering, design, permitting, access agreements, construction, splicing, testing, 3rd party asset usage, etc.)
Facilitate and conduct internal and external customer service delivery meetings.
Efficient and productive use of all available tools, i.e., Salesforce, Excel, MS Visio, etc.
Create project tracking reports and dashboards to provide real time analysis of project status.
Provide timely project updates to internal and external customers.
Conduct trend analysis of projects to identify roadblocks and areas of opportunity for improvement.