Project Manager

KERRIDGE COMMERCIAL SYSTEMS CORP•Cary, NC

16d•Hybrid

About The Position

The Project Manager is responsible for managing customer delivery engagements and ensuring projects are planned, governed, and delivered in line with Klipboard methodology, commercial expectations, and customer outcomes. The role coordinates project activities, supports timely decision-making, and maintains effective communication with customers and internal stakeholders. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Requirements

Working knowledge of a recognized project management methodology.
Ability to communicate effectively with end users, project teams, managers, and customer stakeholders.
Demonstrated experience managing multiple projects and delivering measurable business value to customers.
Good understanding of ERP systems and software implementation projects.
Ability to document, agree upon, and baseline customer requirements through effective stakeholder engagement.
Attention to detail and thoroughness throughout the project life cycle.
Proficiency with project management tools.
Proficiency with Microsoft 365 applications.
Proven project management experience, preferably in software implementation or professional services.
Clear and concise communicator.
Collaborative team member who builds positive working relationships.
Strong written and verbal communication skills.
Ability to manage competing priorities and work effectively under pressure.
Focused and organized.
Proactive and accountable approach to work.

Nice To Haves

PMP, CAPM, or equivalent certification is preferred.

Responsibilities

Manage customer delivery engagements, ensuring projects are planned, governed, and delivered in line with Klipboard methodology, commercial expectations, and customer outcomes.
Coordinate project activities, support timely decision-making, and maintain effective communication with customers and internal stakeholders.
Achieve predictable project delivery, strong customer confidence, accurate financial and status reporting, and effective risk and issue management.
Utilize approved AI and automation tools to streamline project administration, improve reporting insights, support governance compliance, and enable efficient delivery.
Provide accurate information, practical recommendations, and timely escalation to enable informed decision-making.
Build and maintain effective relationships with customers and internal stakeholders.
Develop, maintain, and deliver project plans.
Prepare and maintain accurate project documentation.
Coordinate project resource requirements and work with resource managers to secure appropriate support.
Identify, track, report, and escalate project risks and issues, and coordinate their resolution.
Coordinate the delivery, review, and approval of project deliverables.
Monitor project budgets, costs, billing milestones, and financial performance.
Monitor, track, and report project activities, milestones, and status.
Manage change requests in line with agreed governance and commercial processes.
Organize, facilitate, and document project meetings.
Maintain internal systems and project records.
Contribute to improvements in documentation and processes within METIS.
Deliver projects in accordance with Klipboard delivery methodology, governance, and quality standards.
Identify recurring delivery issues or sources of non-billable effort and raise them with the appropriate manager.
Maintain high personal standards of project management, collaboration, and customer service.
Identify opportunities for business improvement and recommend updates to relevant processes, documents, and templates.
Provide reasonable project coverage for colleagues as directed.