Project Manager

Alamo Group Inc.•Hopkinton, NH

13d

About The Position

The Project Manager is responsible for the successful execution and delivery of all upfit projects performed by HP Fairfield. Serving as a technical subject matter expert in plow and truck equipment, this role oversees contract review, technical project definition, customer engagement throughout the project lifecycle, and operational support. The Project Manager plays a critical role in the order-to-cash process, ensuring seamless project coordination, operational efficiency, and exceptional customer satisfaction. Through strong technical expertise, project leadership, and cross-functional collaboration, this position drives successful project outcomes while maintaining high levels of customer confidence and service excellence.

Requirements

Customer-Focused: Demonstrated commitment to delivering exceptional customer service, with the ability to build strong relationships, manage expectations, and effectively resolve customer concerns while balancing business objectives.
Communication and Negotiation Skills: Excellent verbal, written, and interpersonal communication skills, with the ability to influence stakeholders, facilitate discussions, negotiate solutions, and communicate technical information.
Problem Solving Skills: Ability to identify issues, analyze root causes, evaluate alternatives and implement effective solutions.
Decision-making and Accountability: Ability to make sound, timely decisions using available data, while taking ownership of project outcomes and driving results.
Self-Motivation and Initiative: Highly motivated and capable of working independently with minimal supervision while maintaining a high level of accountability, accuracy, and follow-through.
Results-Oriented Performance: Demonstrated ability to successfully execute projects from initiation through completion, meeting quality, schedule and customer satisfaction.
Relationship Focused: Ability to build consensus among stakeholders and maintain productive working relationships both internally and externally.
Adaptable to change.
Minimum 7-10 years of heavy equipment work experience.
Bachelor’s degree in engineering, Business Management or a related technical field.
Strong technical experience including but not limited to hydraulics, electrical, metal welding.
Demonstrated experience successfully leading teams and delivering results.
Previous experience working with ERP systems (JD Edwards preferred).
Strong computer skills required.

Responsibilities

Lead the technical planning and execution of assigned projects, serving as the primary point of contact for customers on all technical matters throughout the project lifecycle.
Partner closely with the sales team during the pre-award phase to provide technical expertise, validate project requirements, and support the development of accurate and feasible customer solutions.
Collaborate with customers to define, review, and finalize technical specifications, ensuring all project requirements are documented, understood, and achievable.
Ensure complete project readiness prior to release to manufacturing by coordinating and validating all required project documentation and inputs, including: Bills of Material (BOM) and Job Header creation and accuracy, Project schedule development and critical milestone management, Upfit layouts, drawings, and technical documentation, Vehicle Identification Numbers (VINs) and equipment serial number tracking, Pre-build meeting facilitation and cross-functional coordination, Procurement and availability of chassis, VTMs, outsourced equipment, and other purchased components.
Serve as the primary liaison between Sales, Engineering, Procurement, Manufacturing, and Customers to ensure seamless project execution.
Monitor project progress, identify risks, and proactively resolve issues to maintain project schedules, quality standards, and customer expectations.
Provide ongoing technical guidance and support to Production throughout the manufacturing and upfit process.
Ensure all project deliverables are completed accurately, on time, and in accordance with customer requirements, contractual commitments, and company standards.