Project Manager or Project Manager II, Appliance Upgrade Program

New York State Energy Research•City of Albany, NY

18h•$81,858 - $137,206

About The Position

NYSERDA is seeking an individual to join its Program Operations & Partnerships team and work on the Appliance Upgrade Program (AUP), part of the Clean and Resilient Buildings business unit. The program works with private- and public-sector partners to increase adoption of energy-efficient appliances through a retail point-of-sale program and, where needed, supplementary electrical upgrades. Partners include participating retailers and contractors, federal, state, and local agencies, and internal NYSERDA teams. The Project Manager or Project Manager II manages day-to-day project activities and supervises implementation partners. The role also helps plan and develop strategies to improve customer, retailer, and contractor experiences and accelerate the adoption of energy-efficient appliances in New York State. Responsibilities include project management, reporting, budgeting, contract management, analysis, and stakeholder engagement for the team’s programs and other market interventions. The successful candidate is expected to work effectively in a fast-paced, changing environment, with a focus on execution, prioritization, stakeholder feedback, attention to detail, and achieving individual and team goals.

Requirements

For Project Manager: bachelor's degree and 5 years of relevant experience in building energy efficiency or a related field.
For Project Manager II: bachelor's degree and 6 years of relevant experience in building energy efficiency or a related field.
Track record of building effective partnerships and facilitating consensus among multiple stakeholders.
Strong program and project management skills, including prioritization, workplan development and execution, and balancing research, analysis, stakeholder engagement, and market implementation.
Demonstrated problem-solving ability and a proactive, collaborative working style.
Knowledge of building electrification, building and energy codes, regulatory proceedings, and environmental and economic impacts, opportunities, and impediments in the residential building sector.
Understanding of codes and policies, building science, engineering, and related residential construction market issues.
Familiarity with CRM software such as Salesforce and Business Intelligence platforms such as Tableau.
Familiarity with Passive House certification processes and other third-party standards, such as LEED, Enterprise Green Communities, ENERGY STAR, WELL, Fitwel, and EnerPhit.
Strong organizational, time-management, and planning skills, including the ability to manage multiple projects and meet deadlines in a fast-paced environment.
Ability and willingness to learn and assimilate new information and approach complex problems holistically, including technical and non-technical components.
Ability to work independently and cross-functionally with other teams.
Ability to perform responsibilities with respect, fairness, consistency, and inclusion.
Strong presentation and interpersonal skills, including the ability to communicate persuasively, concisely, and clearly in speech and writing.
Self-starter able to work independently and in teams.
Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook, and Teams), Adobe Pro, and Salesforce for project management.
Ability to travel 5–10% across New York State.

Nice To Haves

For Project Manager: master's degree and 4 years of relevant experience in building energy efficiency or a related field.
For Project Manager II: master's degree and 5 years of relevant experience in building energy efficiency or a related field.
Registered Architect, Professional Engineer, or MBA.
CEM or CEA certification.
Personal accreditation with a relevant third-party building rating system, such as LEED AP.

Responsibilities

Manage, develop, and foster strategic relationships with industry retailers and contractors to accelerate adoption of energy-efficient appliances and associated electrical upgrades.
Develop and implement interventions, program workflows, and process workflows that improve experiences for customers, participating retailers, and participating contractors.
Support the development, testing, and implementation of program workflows in AUP’s Customer Relationship Management systems of record.
Coordinate program offerings and services with federal, state, and local agencies and authorities.
Ensure compliance with federal, state, and local program requirements and oversee related reporting.
Manage initiatives, monitor performance, and recommend improvements based on analysis and market feedback.
Conduct spreadsheet-based cost-benefit analyses of intervention budgets and impacts, documenting assumptions.
Negotiate contracts and manage vendor relationships in accordance with NYSERDA and New York State procurement policies.
Develop Statements of Work, oversee and review contract tasks and deliverables, provide feedback, and approve invoices for assigned contracts.
Develop Requests for Proposal, NYSERDA Program Opportunity Notices, and other solicitation documents.
Represent NYSERDA at meetings and events with external stakeholders.
Contribute to a team culture of openness, collaboration, and decisive action.
Collaborate with staff in Albany, Buffalo, and NYC as a member of the Program Operations & Partnerships team.
Perform other responsibilities as assigned.