Project Manager
About The Position
At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative and inclusive culture. We’re seeking a Project Manager (Client Operations Manager) to join our team. In this role, you will serve as a strategic partner to clients, leading implementation projects, managing cross-functional teams, and ensuring successful adoption of Relatient solutions that improve patient access and operational efficiency.
Requirements
- Bachelor’s degree or equivalent practical experience
- 3+ years of project management experience in healthcare, information technology, or SaaS environments
- Experience managing multiple concurrent projects and meeting deadlines in dynamic environments
- Knowledge of project management methodologies (e.g., PMI frameworks)
- Strong organizational, problem-solving, and communication skills
- Ability to influence internal and external stakeholders to drive successful outcomes
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
Nice To Haves
- Experience with Salesforce and SQL is a plus
Responsibilities
- Lead end-to-end implementation of Relatient solutions, ensuring successful delivery aligned to defined project scope, timelines, and client objectives.
- Provide clear visibility into project status, including milestones, risks, dependencies, and timelines to both internal stakeholders and clients.
- Serve as a trusted advisor to clients by identifying process improvements, recommending solution designs, and maximizing value related to patient access and operational outcomes.
- Collaborate cross-functionally with distributed teams to resolve complex implementation challenges and drive timely resolution.
- Contribute to continuous improvement by helping develop processes, tools, and best practices that enhance team performance and operational efficiency.
Benefits
- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- HSA with employer contributions
- Employee Assistance Program (EAP)
- 401(k) with company match
- Unlimited PTO, 10 paid holidays, and paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
