Project Manager - Quality Management

City of Austin • Austin, TX

4d • $89,880 - $115,100 • Onsite

About The Position

Under minimal supervision, the Project Manager coordinates one or more large or moderately complex administrative projects or activities requiring specialized knowledge. This role leads cross-functional projects related to City of Austin Utilities from initial requirements through final deployment, managing scope, schedules, resource allocation, stakeholder communications, and project risks. The position may provide leadership or supervision to assigned employees or project management, and may work additional hours, holidays, or weekends as departmental needs require. As Essential Personnel, the employee may be required to work during emergencies or bad weather to support continued electric service.

Requirements

• Bachelor’s degree from an accredited college or university in a related field, or major coursework in project management.
• Six years of progressively responsible experience managing projects.
• Knowledge of laws, rules, regulations, and codes associated with project assignments.
• Knowledge of project accounting, project management methodologies, and project management principles, methods, and practices.
• Knowledge of design principles, practices, procedures, and estimating techniques.
• Knowledge of budget policies and principles and contract policies and procedures.
• Skill in adapting, interpreting, and applying guidelines and standards.
• Skill in establishing and maintaining positive relationships with internal and external customers.
• Skill in using applicable software packages.
• Skill in evaluating contract agreements and negotiating with various audiences to accomplish objectives.
• Strong written and oral communication skills, including public presentations.
• Ability to complete projects within required schedules and perform project work with little or no supervision.
• Ability to make prompt decisions and develop relevant ideas that support quality products and customer service.
• Ability to plan, execute, and control projects, including establishing realistic estimates and reporting metrics.
• Ability to assess and analyze project risks and exposures, identify options and alternatives, make decisions, and implement corrective actions.
• Ability to exercise sound judgment, tact, and diplomacy in public contacts; resolve conflicts and difficult situations; and communicate orally and in writing to varied audiences.
• Ability to work additional hours outside the regular schedule and, as Essential Personnel, during emergencies or bad weather when required.

Nice To Haves

• Proficiency with project management and collaboration software such as Jira, Asana, or MS Project, and data analysis tools.
• Experience configuring financial and customer information platforms, including billing, collections, or payments.
• Experience coordinating cross-functional work, delegating tasks, and resolving interpersonal or technical conflicts.
• Exceptional written and verbal communication skills for presenting updates to technical teams and executive stakeholders.

Responsibilities

• Manage project design, development, and implementation, including defining requirements, obtaining staffing requirements, and forming project teams.
• Manage consultant selection and services, including negotiating contract terms and fees, approving deliverables and payments, and initiating remedies for poor performance.
• Develop short- and long-range project plans and estimate project start-up and completion timelines.
• Manage, monitor, and review contracts and contractors for compliance, including administering change orders and estimates.
• Coordinate and prepare reports and correspondence in response to information requests from the City Manager's Office, Mayor, and City Council Offices; prepare City Council agenda materials, including ordinance memorandums and presentations.
• Prepare and deliver presentations to the City Manager, management team, and department directors.
• Recommend and implement management solutions for new or ongoing challenges faced by the City organization.
• Manage professional staff performing organizational structure reviews, operations research, and reviews of departments, divisions, and programs.
• Assist in planning, directing, and coordinating the department work plan through subordinate staff; identify and resolve problems with management staff; assign projects and program responsibilities; and review and evaluate work methods and procedures.
• Provide technical advice and assistance to City management, field personnel, contractors, and others.
• Plan, execute, and control projects, including estimating, tracking schedules, reporting metrics, assessing risks, and implementing corrective actions.
• Coordinate cross-functional work, delegate tasks, and resolve interpersonal or technical conflicts.
• Communicate project updates and information to technical teams, executive stakeholders, and other audiences.

Benefits

• Low-cost medical, dental, and vision benefits.
• Paid leave time and generous leave.
• Competitive retirement plan and access to the City of Austin Employees' Retirement System.
• Career development, professional development, and leadership opportunities.
• Work-life balance programs.
• Wellness programs and mental health support.
• On-site fitness centers.
• Access to public transit and bike-friendly infrastructure.
• Comprehensive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior