Project Manager

HR One•Ithaca, NY

42d•$90,000 - $110,000•Onsite

About The Position

Upscale Remodeling is seeking a Residential Remodeling Project Manager in Ithaca, NY. This role involves overseeing and managing the entire residential production department, ensuring high-quality work is completed on time and on budget. The Project Manager will provide active oversight of the production team, coach and mentor staff, and work proactively with various stakeholders to manage remodeling projects from start to finish. Responsibilities include reviewing construction drawings, writing scopes of work, creating and managing schedules, operating project management software, controlling job costs, and solving production-related issues. The role also assists with hiring, pre-production development, and maintaining client relationships.

Requirements

Demonstrated experience managing residential construction projects from start to finish, including planning, scheduling, budgeting, subcontractor coordination, material procurement, quality control, and project closeout.
Experience directly managing staff, with individual employees reporting to you.
Ability to review architectural drawings and determine how the project should be built in the field.
Ability to understand the details and particulars of each project, anticipate construction challenges, determine appropriate building methods and sequencing, and develop practical solutions consistent with the design intent.
8+ years of experience in residential remodeling, with extensive knowledge and demonstrated proficiency across all phases of construction.
Strong understanding of building codes, foundation layout, framing, exterior siding and trim, cabinetry, interior trim, finish work, and the construction methods and procedures required to successfully execute complex remodeling projects.
Comfortable using technology as an integral part of the job and willing to continually learn and adopt new software, apps, and digital tools that improve communication, project management, documentation, and productivity.
Strong computer skills, including proficiency with Microsoft Office applications (Word, Excel, Outlook), web-based platforms, email, and project management software.
Strong eye for quality and craftsmanship.
Maintain a valid driver’s license and state required auto insurance.

Responsibilities

Oversee, supervise, and manage the entire residential production department.
Provide active oversight of the production team, ensuring each team member understands their responsibilities, performs their work to Upscale Remodeling’s standards, and contributes to a team culture consistent with our Mission, Vision, and Core Values.
Coach and mentor production staff to continually improve capabilities.
Work in a proactive, professional, effective manner with direct reports, team members and alliances to review, approve, organize, and produce remodeling projects.
Review construction drawings, and write scopes of work, specifications, contracts, and drawing notes.
Create and manage project and employee schedules.
Hold production meetings as necessary.
Effectively communicate with all team members, including employees, clients, vendors, and trade partners.
Competently operate our project management software (currently BuilderTrend) and MS Office software (Word, Excel, Outlook, etc.) Continuously learn new updates and program improvements.
Manage/control job costs to meet or beat estimated costs.
Troubleshoot and solve production related issues as they arise.
Assist with the hiring process - evaluate and make recommendations for advancement and termination of team members.
Assist in pre-production project development and design phase as the construction and scheduling expert.
Produce projects on budget, on schedule, and at or above our expected level of quality.
Maintain excellent client relationships and high satisfaction level.
Build and maintain a skilled, productive, and motivated production team with high morale.
Manage the day-to-day activities of the production team, subcontractors, vendors, and clients to keep projects moving efficiently and on schedule.
Anticipate potential issues, resolve problems, and adjust schedules and resources as project needs change.
Manage the individual needs, concerns, performance, and schedules of team members, including PTO, project assignments, workload, and other scheduling needs.
Develop clear, accurate scopes of work that define the required construction activities, materials, and project-specific details.
Establish, maintain, and continuously evaluate production standards.
Identify deficiencies, address quality issues, and ensure completed work consistently meets Upscale Remodeling’s standards.
Strategically prioritize projects and production work, determine appropriate project start dates, and allocate staff and resources accordingly.
Balance competing deadlines, staffing availability, project requirements, and company priorities to maintain an efficient and realistic production schedule.
Own and maintain the master production schedule and have the authority to determine when projects can realistically begin.
Work closely with the sales team to establish accurate client expectations and communicate start dates based on staffing, workload, project requirements, and profitability.
Lead conversations about competing sales priorities, and existing commitments.
Make decisions that increase production efficiency and reduce any negative impact on company revenue.