Project Manager | Domestic Transportation Operations | Road Transport US

DSV • Lancaster, TX

3d • $90,000 - $105,000 • Onsite

About The Position

DSV is seeking a Project Manager, Transportation Operations to lead cross-functional projects that improve the Road transportation business's operations, growth, and customer service. This role is at the intersection of domestic transportation, project management, operational improvement, technology, and business implementation. The Project Manager will lead initiatives across FTL, LTL, freight brokerage, asset-based operations, customer implementations, technology, network optimization, and continuous improvement, collaborating with various departments including Operations, Commercial, Finance, Information Technology, Safety, Equipment, and Customer Success. The role involves digging into transportation processes and performance, solving operational challenges, coordinating implementations, identifying efficiency and service improvements, and translating business needs into practical, scalable solutions. Projects range from new customer implementations and TMS enhancements to network optimization and process improvement, managing them from planning through implementation and transition to ongoing operations with a focus on measurable results.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Project Management, or a related field, or an equivalent combination of education and relevant experience.
• Three (3) to five (5) years of experience in transportation, logistics, supply chain, project management, or a related field.
• Experience leading or coordinating cross-functional projects involving multiple business functions and stakeholders.
• Experience managing multiple concurrent projects while balancing competing priorities and deadlines.
• Strong project management skills with the ability to plan, coordinate, and drive initiatives from concept through implementation.
• Strong understanding of transportation and logistics operations and related business processes.
• Strong analytical and problem-solving skills with the ability to evaluate operational and financial information and develop practical recommendations.
• Strong stakeholder management and influencing skills with the ability to build alignment and drive results across teams without direct authority.
• Effective written, verbal, presentation, and facilitation skills with the ability to communicate with operational teams, business partners, customers, and leadership.
• Ability to manage multiple projects and priorities while maintaining timelines, deliverables, and attention to detail.
• Process improvement mindset with the ability to identify inefficiencies and develop scalable solutions.
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Word, Outlook, and Teams.

Nice To Haves

• Experience within domestic transportation operations, including FTL, LTL, freight brokerage, asset-based transportation, or related operations preferred.
• Experience with customer implementations, operational improvements, technology implementations, network optimization, or continuous improvement initiatives preferred.
• Working knowledge of transportation management systems (TMS) and related operational platforms preferred.
• Lean, Six Sigma, PMP, CAPM, or similar project management or continuous improvement certification preferred.

Responsibilities

• Lead cross-functional transportation and logistics projects from planning through implementation and transition to ongoing operations.
• Develop and manage project plans, including scope, objectives, timelines, milestones, deliverables, resource requirements, dependencies, risks, and success measures.
• Facilitate project meetings, establish responsibilities and action items, monitor progress, and maintain accountability for project commitments and timelines.
• Identify project risks, barriers, and dependencies and coordinate mitigation and resolution efforts.
• Manage multiple concurrent projects while balancing priorities, timelines, budgets, business requirements, and deliverables.
• Prepare and maintain project documentation, status updates, dashboards, performance reports, and presentations for stakeholders and leadership.
• Lead projects designed to improve transportation operations, service quality, capacity utilization, efficiency, scalability, and financial performance.
• Evaluate FTL, LTL, brokerage, asset-based, and other transportation operations to identify opportunities for improvement and standardization.
• Analyze routing, scheduling, carrier utilization, transportation costs, service performance, operational workflows, and other data to identify trends, performance gaps, and improvement opportunities.
• Support network optimization, freight modeling, cost analysis, scenario planning, and other initiatives that inform operational and business decisions.
• Partner with Information Technology and operational teams on TMS enhancements, system implementations, automation solutions, reporting capabilities, and other technology-related initiatives.
• Develop and maintain SOPs, process maps, workflows, and implementation documentation to support consistent and scalable operations.
• Develop and monitor KPIs and other performance measures to evaluate project outcomes and operational effectiveness.
• Lead or support new customer implementations, business expansions, transportation solutions, and significant changes to existing operations.
• Translate customer and business requirements into project plans, operational processes, timelines, and performance measures.
• Coordinate with customers and internal stakeholders throughout implementation to maintain alignment, address risks, resolve issues, and support successful delivery.
• Participate in customer meetings, business reviews, and project discussions to communicate progress, performance, and improvement opportunities.
• Support change management and adoption activities and ensure completed projects transition effectively into ongoing operations with defined ownership, documentation, processes, and performance expectations.
• Build and maintain collaborative relationships across Operations, Commercial, Finance, Information Technology, Safety, Equipment, Customer Success, and other business functions.
• Serve as the project lead for assigned initiatives, coordinating activities and influencing stakeholders across teams without direct reporting authority.
• Partner with customers, carriers, vendors, and other external stakeholders as needed to support project objectives.
• Travel as needed to support project implementations, customer meetings, operational reviews, site assessments, and stakeholder engagement.
• Perform other duties, responsibilities, and projects as required and assigned.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level