Project Manager - ServiceMac

First American•Fort Mill, SC

13d•$85,000 - $113,300

About The Position

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. ServiceMac’s Project Management Office (“PMO”) supports and leads projects for the entire organization. Types of projects include but are not limited to, Loan Servicing Transfers and Technology-related. The Project Manager oversees multiple projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project delivery. This includes creating project documents, planning, coordinating, and reporting status. Examples include: risk management, and issue resolution. Other Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project. Coordinates with other projects and work groups.

Requirements

4-7 years of directly related experience
Knowledge of project management best practices and current technologies to plan and communicate effectively with project team and sponsors
Experience with project management methodologies and techniques
Experience with applicable business processes sufficient to communicate and consult with team members, customers and management
Experience with planning, coordinating, and administering projects in a business and/or technology environment.
Experience with risk management
Experience with managing multiple projects or large projects
Experience with managing project plans and budgets
Experience with facilitating meetings
Good verbal and written communication skills sufficient to create project plans and other project documentation
Knowledge of communication, statusing, and Project Management tools to create project documents and reports
Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Nice To Haves

Mortgage servicing knowledge preferred
CSM (Certified Scrum Master) Preferred
Information Technology Infrastructure Library (ITIL) Certification preferred

Responsibilities

Independently oversees multiple medium to large scale complex projects.
Coordinates project deliverables, plans and status reports.
Identifies appropriate resources needed and coordinates schedules to ensure timely completion of project
Creates project plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, budgets, and allocation of available resources.
Facilitates status and milestone meetings with cross functional groups.
Conducts risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget.
Works closely with end users, business technologies and others to understand and prioritize business goals and information needs related to the project.
Monitors project budgets including project cost estimates and forecasting.
Prepares project status reports and keeps team, management and clients informed of project status and related issues.
May be required to perform duties outside of normal work hours based on business needs.