About The Position

The CHEO Research Institute is seeking a highly organized, strategic, and experienced Project Manager to lead the planning, coordination, and implementation of a new enterprise research system. This system is designed to support research administration, compliance, operations, analytics, and data management. Reporting to the Director, Research Operations, the Project Manager will provide structured project management, change management, and coordination leadership for the implementation of a new Research Lifecycle Management System at CHEO RI. The role is responsible for ensuring the project is well planned, risks are actively managed, stakeholders are engaged, and change is supported across the organization. The Project Manager will work in close partnership with an internal Implementation Lead, who will provide subject-matter expertise and decision-making authority related to CHEO RI’s research workflows and practices. The Project Manager brings strong project delivery discipline, cross-functional facilitation skills, and experience supporting complex system implementations in research or healthcare environments.

Requirements

  • Formal project management training or certification (i.e. PMP, PRINCE2, or equivalent).
  • Demonstrated experience applying structured project management methodologies (e.g., Agile, Waterfall, or hybrid approaches)
  • A minimum of five years of project management experience, preferably in healthcare, research, or complex enterprise system implementations.
  • Demonstrated experience managing multi-stakeholder projects with external vendors.
  • Experience supporting organizational change and user adoption during system implementations.
  • Proven ability to facilitate, communicate, and produce clear documentation, supported by strong analytical, problem-solving, and critical thinking skills.
  • Ability to work collaboratively across diverse teams and levels of seniority.
  • Demonstrated ability to manage competing priorities and meet deadlines.
  • Commitment to CHEO RI’s mission of advancing pediatric health through research.
  • Demonstrated initiative, flexibility, and ability to work independently.
  • Eligible to work in Canada
  • Compliance with CHEO RI’s occupational health, immunization, and health-surveillance requirements, as applicable to the role and work environment.
  • Completion of a Police Record Check, in accordance with institutional and regulatory requirements.

Nice To Haves

  • Bachelor's or Master's degree (MBA, MPH, MSc, or similar) considered an asset.
  • Bilingualism (English/French) is an asset.

Responsibilities

  • Lead the day-to-day project management of the new system implementation, including project planning, scheduling, dependency tracking, and delivery coordination.
  • Maintain the integrated project plan, milestone schedule, risk register, and issue log across all implementation phases.
  • Coordinate internal resources, ensuring the right stakeholders are engaged at the right time based on the implementation phase.
  • Monitor progress against agreed milestones and escalate risks, delays, or capacity issues as needed.
  • Ensure alignment with CHEO RI governance, privacy, and digital delivery standards in partnership with internal leads.
  • Serve as CHEO RI’s primary operational liaison with the project team for planning, scheduling, and delivery coordination.
  • Coordinate internal activities related to configuration review, UAT, training, go-live readiness, and stabilization.
  • Work closely with IT, privacy, data governance, and external partners to support integrations, access management, and data migration activities.
  • Track action items, decisions, and deliverables across vendor and internal teams.
  • Develop and execute a structured change management plan to support organizational readiness and system adoption.
  • Support the identification of stakeholder groups, change impacts, and communication needs.
  • Coordinate training schedules, learning resources, and knowledge-transfer activities in collaboration with the internal Implementation Lead and vendor trainers.
  • Provide structured support during go-live and post-go-live stabilization phases, ensuring issues are triaged and addressed efficiently.
  • Prepare and deliver regular project status reports, dashboards, and briefings for leadership and governance committees.
  • Facilitate project meetings, working sessions, and checkpoint reviews.
  • Ensure timely, clear communication of project updates, risks, and decisions across stakeholder groups.
  • Coordinate post-implementation review activities and lessons learned.
  • Support transition to steady-state operations, including documentation handover and governance processes.
  • Assist in identifying early optimization opportunities based on user feedback and system performance.

Benefits

  • competitive salary and comprehensive benefits package
  • unique culture that fosters dedication, communication, respect and teamwork
  • place where your opinions will be respected, contributions valued and your initiatives rewarded
  • family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
  • chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning support for continued education and learning
  • potential for a relocation reimbursement benefit
  • truly unique work environment
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