Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)

Turner & Townsend • Charlotte, NC

3d

About The Position

Turner & Townsend is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch ground-up and fit-out construction projects. The role involves managing multiple fast-paced projects while maintaining consistency, quality, and budget adherence. It requires 25%–30% regional travel to project sites when required. On-site presence and requirements may change depending on client needs. SOX control responsibilities may also be part of the role where applicable.

Requirements

• Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
• At least 5 years of experience managing retail and/or banking ground-up and/or fit-out construction projects.
• Experience overseeing multi-site retail construction projects and fast-track project delivery environments.
• Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
• Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms.
• Excellent communication, stakeholder management, leadership, and problem-solving skills.

Responsibilities

• Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
• Coordinate and manage stakeholders, including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
• Develop, monitor, and maintain project schedules, ensuring milestones, critical paths, and delivery commitments are achieved.
• Apply project governance, standards, processes, and reporting frameworks consistently across projects.
• Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates.
• Oversee branch renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs.
• Manage project budgets, forecasts, change orders, and cost controls to deliver within approved financial parameters.
• Coordinate planning and execution to minimize disruption to branch operations, customers, and employees during renovations.
• Facilitate communication among internal stakeholders, construction teams, vendors, and banking operations teams through regular meetings and project updates.
• Monitor design development, permitting, procurement schedules, construction progress, and project closeout requirements.
• Manage contractor and consultant performance to achieve quality, safety, schedule, and budget objectives.
• Review project documentation, drawings, schedules, budgets, and contractor deliverables for alignment with project goals.
• Lead issue resolution related to field conditions, RFIs, change requests, and operational challenges.
• Identify project risks and develop mitigation strategies.
• Support value engineering and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance.
• Ensure renovations comply with applicable building codes, accessibility requirements, life safety standards, and banking security guidelines.
• Maintain client relationships and serve as a trusted advisor throughout the project lifecycle.
• Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio.
• Support business development by fostering client relationships and identifying future project opportunities.

Benefits

• Flexible working environment that supports work-life balance.
• Equal opportunity and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level