Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)

Turner & Townsend•Charlotte, NC

About The Position

Turner & Townsend is seeking an experienced Project Manager to lead planning, execution, and delivery of retail banking branch ground-up and fit-out construction projects. The role manages multiple fast-paced projects, ensuring consistency, quality, and adherence to budgets. It requires 25%–30% regional travel to project sites when required. The Project Manager coordinates clients and project stakeholders, manages schedules, budgets, contractors, consultants, and construction activities, and ensures projects meet design, brand, security, operational, regulatory, and safety requirements. The position also supports strong client relationships, program improvements, and business development opportunities. SOX control responsibilities may be part of this role where applicable. On-site presence and requirements may change depending on client needs. Turner & Townsend promotes a healthy, productive, and flexible working environment that respects work-life balance.

Requirements

Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
At least 5 years of experience managing retail and/or banking ground-up and/or fit-out construction projects.
Experience overseeing multi-site retail construction projects and fast-track project delivery environments.
Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms.
Excellent communication, stakeholder management, leadership, and problem-solving skills.

Responsibilities

Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
Coordinate banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
Develop, monitor, and maintain project schedules, milestones, critical paths, and delivery commitments.
Apply project governance, standards, processes, and reporting frameworks consistently across projects.
Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates.
Oversee branch renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs.
Manage project budgets, forecasts, change orders, and cost controls within approved financial parameters.
Coordinate work to minimize disruption to branch operations, customers, and employees during renovations.
Facilitate communication among internal stakeholders, construction teams, vendors, and banking operations teams.
Monitor design development, permitting, procurement schedules, construction progress, and project closeout requirements.
Manage contractor and consultant performance to achieve quality, safety, schedule, and budget objectives.
Review project documentation, drawings, schedules, budgets, and contractor deliverables for alignment with project goals.
Lead issue resolution involving field conditions, RFIs, change requests, and operational challenges.
Identify project risks and develop mitigation strategies.
Support value engineering and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance.
Ensure renovations comply with applicable building codes, accessibility requirements, life safety standards, and banking security guidelines.
Maintain client relationships and serve as a trusted advisor throughout the project lifecycle.
Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio.
Support business development by fostering client relationships and identifying future project opportunities.