Project Manager

Mass General Brigham•Boston, MA
•$63,648 - $92,570•Hybrid

About The Position

The Project Manager works within the Mass General Brigham Department of Emergency Preparedness and Continuity’s Center for Disaster Medicine (CDM), helping strengthen healthcare emergency preparedness in Region 1 and beyond, primarily through the Region 1 Regional Disaster Health Response System (RDHRS) and the Region 1 Emerging Special Pathogens Treatment Center (RESPTC). Under the direction of the Senior Program Manager, Regional Disaster Health Response System, and in collaboration with the Senior Program Manager and CDM Director, the position leads assigned projects from concept through completion. This includes developing project plans, facilitating meetings, coordinating stakeholders, and delivering program objectives. The position is grant-funded and contingent on continued availability of funds. The Project Manager coordinates multiple projects and workstreams, tracks progress and risks, maintains project documentation, and provides updates to leadership and stakeholders. The role also leads operationalization of the telehealth capability for RDHRS and RESPTC, including recruiting, training, and onboarding volunteer reservists and staff, and supporting operational plans and stakeholder engagement. Following onboarding and training, the role supports response operations as an on-call Duty Officer, participates in response activations and demobilizations, and contributes to after-action and continuous-improvement processes. This is a hybrid position, with candidates anticipating work on campus three days per week and establishing a final schedule with their supervisor. The role is based at 125 Nashua Street, works 40 scheduled hours per week on the day shift, and may involve work in an office, the Emergency Department, and other patient care units. Travel to offsite facilities and meetings outside scheduled hours may be required. The employee may need to respond outside normal business hours, remain available by pager or cell phone during assigned on-call shifts, and work extended shifts during emergency events.

Requirements

  • Bachelor’s degree required.
  • Three to five years of relevant experience required.
  • Proven working experience in project management in a complex, multidisciplinary environment.
  • Excellent written and oral communication skills.
  • Strong leadership, interpersonal, organizational, and consensus-building skills.
  • Maturity and operational problem-solving and decision-making experience.
  • Ability to lead and work with a diverse group of stakeholders.
  • Attention to detail and ability to produce high-quality work products.
  • Proficiency with Microsoft Office applications, including Word, PowerPoint, Teams, and Excel.
  • Familiarity with project management or task-tracking software.
  • Ability and interest in learning new software applications.
  • Completion of ICS/NIMS 100, 200, 700, and 800 courses before or upon hire.
  • Availability by pager or cell phone outside normal business hours during assigned on-call shifts.

Nice To Haves

  • Master’s degree preferred.
  • Experience in emergency management strongly desired.
  • Knowledge of hospital and/or healthcare settings preferred.

Responsibilities

  • Manage and coordinate multiple projects and initiatives across CDM programs, including assigned workstreams and strategic priorities.
  • Develop project plans with goals, timelines, milestones, and deliverables in alignment with internal and external partners.
  • Monitor project progress and performance, identify risks, barriers, and opportunities, and implement solutions to maintain progress.
  • Support project meetings, working groups, and stakeholder discussions by preparing agendas, documenting decisions, tracking action items, and ensuring follow-up.
  • Develop, review, and maintain project documentation, reports, presentations, briefing materials, and other program deliverables.
  • Provide regular project updates to program leadership and key stakeholders, maintaining tracking tools and progress reports.
  • Represent the program in regional and national working groups, committees, associations, and collaborative initiatives.
  • Lead operationalization of the telehealth capability for RDHRS and RESPTC.
  • Recruit, train, and onboard volunteer reservists and staff to support telehealth operations.
  • Support development, evaluation, and continuous improvement of telehealth operational plans and procedures.
  • Support stakeholder engagement to increase awareness, participation, and integration of patient movement capabilities.
  • Serve as an on-call Duty Officer for assigned periods after appropriate onboarding and training.
  • Participate in CDM response activations and demobilizations as assigned.
  • Contribute to after-action processes and continuous-improvement plans following exercises or real-world incidents.
  • Perform additional duties and responsibilities as assigned to support program operations and strategic initiatives.

Benefits

  • Competitive base pay.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs designed to celebrate contributions and support professional growth.
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