Project Manager

Bank of America•Waltham, MA

16h•Onsite

About The Position

This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives. This job is responsible for managing cross-functional and/or inter-departmental NFRR Regulatory Reporting projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business operations and technology teams to develop a plan to deliver and sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Requirements

Collaboration
Controls Management
Issue Management
Problem Solving
Project Management
Change Management
Policies, Procedures, and Guidelines Management
Process Management
Process Performance Measurement
Written Communications
Active Listening
Drives Engagement
Prioritization
Process Design
Process Mapping
Business Results
Anticipates risks and obstacles and devises plans to manage them
Pursues aggressive goals and continuously raises performance expectations to achieve excellence
Challenges the status quo and seeks opportunities for improvement
Holds others to account for their responsibilities
Strong analytical and problem solving skills

Responsibilities

Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
Supports the adoption and sustainment of change initiatives and helps assess adoption risks
Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders