Project Manager

van den Boom & Associates•Boston, MA

1d•Remote

About The Position

vdBA SecureOps is building a security-led managed services practice for life sciences clients. The Project Manager owns the delivery of client projects — onboardings, migrations, and infrastructure/security rollouts — keeping them on scope, on time, and on budget. We’re looking for someone who has done this at an existing MSP, in a multi-client environment, not an internal-only PMO.

Requirements

Must come from an existing MSP — direct experience managing client-facing IT projects in a multi-client managed-services environment, not internal-only PMO work.
Proven track record delivering IT projects on time, on scope, and on budget (onboardings, migrations, infrastructure/cloud/security rollouts).
Strong command of project management fundamentals: planning, scheduling, budgeting, scope/change management, and risk management.
Hands-on experience with a PSA (ConnectWise or similar) for project and time management.
Excellent communication and stakeholder-management skills — comfortable running client-facing meetings.
Highly organized and detail-oriented, able to juggle multiple concurrent projects.
Located in the Central time zone (preferred) or in/near Boston, San Francisco, or San Diego / Orange County / Los Angeles.

Nice To Haves

PMP, CAPM, PRINCE2, or similar project management certification.
Experience serving life sciences or biotech industries.
Familiarity with Microsoft 365/Azure migrations and security/compliance projects (SOC 2, HIPAA, HITRUST).
Experience in a security-led MSP environment.
Familiarity with project/portfolio and collaboration tooling (e.g., Asana, Smartsheet, Microsoft Project).

Responsibilities

Own end-to-end delivery of client projects — onboardings, migrations, rollouts, and infrastructure/security implementations — from kickoff through closeout.
Build and maintain project plans, timelines, budgets, and resource schedules; keep projects on scope, on time, and on budget.
Coordinate engineers, client stakeholders, and vendors to keep work moving and dependencies unblocked.
Serve as the primary point of contact for clients during active projects — running kickoffs, status updates, and closeouts.
Set and manage expectations on scope, timeline, and deliverables; communicate changes and risks clearly and early.
Partner with client success on smooth handoffs from sold deal to delivery to steady-state support.
Manage projects in the PSA (ConnectWise or similar), keeping tasks, time, and status accurate and current.
Maintain project documentation — SOWs, project plans, RAID logs, change requests, and closeout documents.
Standardize and improve project delivery templates, playbooks, and processes as the practice scales.
Coordinate engineering resourcing across concurrent projects with service desk and engineering leadership.
Track project profitability, hours burn, and scope changes; flag overages and change orders promptly.
Report project health, milestones, and risks to leadership.
Act as connective tissue across engineering, security, and client success so project commitments are delivered operationally.
Escalate and drive resolution of cross-functional blockers.
Feed recurring project issues back into process and template improvements.