Project Manager

State of MI•Lansing, MI

About The Position

We are seeking an experienced Project Manager to serve as a Scrum Master in Agile software development environments. The ideal candidate will have a proven track record of supporting complex, enterprise-level financial or debt management software solutions. This role requires advanced knowledge of various Agile methodologies and a strong understanding of the software development lifecycle, including secure development and DevOps practices. You will be responsible for guiding teams in implementing Agile best practices, fostering continuous improvement, and ensuring delivery forecasting. This position involves facilitating Agile ceremonies, removing impediments, negotiating dependencies, and collaborating effectively across diverse cross-functional teams. Hands-on experience with Agile lifecycle management tools is essential, as is the ability to coach Product Owners. Experience supporting integration-heavy, API-driven, or data-centric systems, along with a strong understanding of financial services regulatory, privacy, and security considerations, is highly valued. Excellent communication, facilitation, conflict resolution, and stakeholder management skills are critical for success in this role, which may involve leading multiple Agile teams or a large, scaled program. Experience in fast-paced, cloud-first environments is also a plus.

Requirements

  • 7+ years of experience serving as a Scrum Master in Agile software development environments.
  • Proven experience supporting complex, enterprise-level financial or debt management software solutions.
  • Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
  • Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
  • Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
  • Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
  • Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
  • Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.).
  • Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
  • Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
  • Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
  • Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
  • Ability to lead multiple Agile teams or a large, scaled program context.
  • Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP).

Nice To Haves

  • SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
  • Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
  • Understanding of user-centered design, accessibility standards, and customer journey mapping.
  • Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
  • Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
  • Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

Responsibilities

  • Serve as a Scrum Master in Agile software development environments.
  • Support complex, enterprise-level financial or debt management software solutions.
  • Guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
  • Facilitate Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
  • Remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
  • Coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
  • Support teams working with integration-heavy, API-driven, or data-centric systems.
  • Lead multiple Agile teams or a large, scaled program context.
  • Facilitate executive-level reporting, burn-up metrics, dashboards, and KPI updates.
  • Maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.
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