Project Manager, (Project Manager)

Fearless•Baltimore, MD

9h•$120,588 - $195,955•Remote

About The Position

At Fearless, we are seeking a Project Manager to lead a large-scale modernization of a public-facing government website and its supporting content management and publishing processes. This initiative will deliver a modern Drupal-based digital experience that improves accessibility, usability, findability, content governance, and long-term maintainability. The Project Manager will lead delivery across requirements refinement, solution design, implementation, testing, and content migration while coordinating a multidisciplinary team spanning engineering, UX/design, content strategy, accessibility, cloud infrastructure, migration, and quality assurance. This role will serve as a primary partner to government stakeholders and agency IT teams, ensuring work remains aligned to project goals, risks and dependencies are actively managed, decisions and approvals are driven to resolution, and customer feedback is incorporated throughout iterative delivery. As a Project Manager, you manage and integrate multiple projects to deliver a single, impactful outcome. You operate independently, providing world-class service that drives account growth and ensures positive net customer retention across all assigned project offices. This role involves overseeing project delivery and leading and mentoring team members, equipping them with the skills necessary to be effective in their roles. You will foster collaboration and excellence, ensuring successful project outcomes while contributing to the organization's strategic growth.

Requirements

Bachelor’s degree or equivalent work experience
Minimum of 7 years of total relevant professional experience.
At least 3 years of experience leading enterprise-wide website modernization or digital transformation initiatives, with that experience occurring within the past 5 years.
Experience supporting at least one government, higher education, or similarly regulated organization project.
Experience delivering at least one Drupal solution hosted on AWS.
Experience leading complex enterprise website modernization, CMS modernization, or digital transformation initiatives through requirements, design, implementation, testing, migration, and production transition.
Demonstrated experience leading Agile delivery, including iterative planning, backlog and dependency coordination, stakeholder reviews, demonstrations, and incorporation of customer feedback.
Experience leading cross-functional teams spanning software engineering, architecture, UX/design, content strategy, accessibility, DevOps/cloud infrastructure, QA, and content/data migration.
Experience planning and facilitating stakeholder workshops, requirements-refinement sessions, planning meetings, design or solution reviews, demonstrations, and decision-making sessions.
Demonstrated experience managing project scope, schedules, milestones, dependencies, risks, issues, decisions, and changes across complex multidisciplinary initiatives.
Experience establishing and maintaining clear project governance, including decision-making processes, escalation paths, stakeholder responsibilities, and visibility into project health.
Experience coordinating customer reviews and managing deliverables through acceptance criteria, review cycles, approvals, and formal sign-off.
Experience translating business and stakeholder needs into actionable delivery plans and coordinating teams through requirements refinement and implementation.
Experience identifying and managing cross-team dependencies and proactively surfacing risks, blockers, decisions, and customer actions that could affect delivery.
Experience coordinating major implementation milestones, including testing, UAT, migration/cutover activities, production readiness, and transition to operations.
Experience managing project documentation, status reporting, decision tracking, knowledge transfer, and operational transition activities.
Strong written and verbal communication skills with the ability to communicate effectively with technical teams, business stakeholders, content owners, agency leadership, and IT partners.

Nice To Haves

Experience leading Drupal modernization programs or large-scale CMS implementations.
Experience delivering AWS or other cloud-hosted solutions within government or regulated environments.
Experience leading large-scale website content and data migrations involving thousands of webpages, documents, media assets, and redirects.
Experience delivering accessibility-focused digital projects incorporating WCAG 2.1/2.2 requirements throughout design, development, testing, and release.
Experience leading public-sector digital transformation or government website modernization initiatives.
Experience coordinating content governance, publishing workflow, or organizational process transformation as part of a website modernization.
Experience working with formal customer deliverables, acceptance processes, and phase-based approvals.

Responsibilities

Lead overall project delivery across requirements, architecture and design, implementation, and migration phases.
Serve as the primary coordination point between the delivery team, government stakeholders, and agency IT partners.
Plan and facilitate stakeholder workshops, requirements sessions, planning meetings, design reviews, and demonstrations.
Manage project scope, schedule, dependencies, risks, decisions, and deliverable approvals.
Coordinate work across technical, design, content, accessibility, and migration team members to ensure alignment and progress.
Maintain visibility into progress and surface issues or decisions requiring customer input quickly and clearly.
Manage iterative Agile delivery and ensure customer feedback is incorporated throughout the project lifecycle.
Coordinate deliverable reviews, acceptance, and phase transitions with government stakeholders.
Support documentation, knowledge transfer, operational transition, and project closeout activities.