Project Manager

REPAY - Realtime Electronic Payments

19h•Onsite

About The Position

REPAY is seeking an experienced Project Manager to drive the planning, execution, and delivery of technology initiatives across our platforms and business lines. This role sits at the intersection of product, engineering, and business, and is critical to ensuring complex, cross-functional programs are delivered on time, within scope, and with clear communication to all stakeholders. The ideal candidate brings deep domain expertise in payments, fintech, or banking, and thrives in environments where multiple teams, competing priorities, and evolving requirements demand exceptional organizational skills and the ability to drive alignment across diverse stakeholders.

Requirements

10–12 years of professional experience with progressive career growth
5+ years of direct project management experience leading technology or product delivery initiatives
3+ years of experience in the payments, fintech, or banking industry
Demonstrated experience managing cross-functional programs with 5+ teams and multiple concurrent workstreams
Experience with merchant onboarding, payment processing migrations, or platform integration projects
Exceptional written and verbal communication skills. Ability to tailor messaging from engineering teams to C-suite executives. Comfortable facilitating meetings, driving decisions, and presenting to leadership.
Highly organized with the ability to manage complex, multi-team programs without letting details fall through the cracks. Skilled at building and maintaining project plans, trackers, and dashboards.
Natural coordinator who can align diverse teams around shared goals and timelines. Skilled at navigating competing priorities, resolving conflicts, and keeping programs on track.
Proficient with Jira (project hierarchy, boards, dashboards, automation) and Confluence
Comfortable with agile methodologies (Scrum, Kanban) and hybrid delivery approaches
Familiarity with technical payment related concepts
Proficiency with Microsoft 365 (Teams, PowerPoint, Excel) and project management tools

Nice To Haves

PMP, PgMP, CSM, or SAFe certification
Experience at a payments processor, payment gateway provider, or fintech company
Familiarity with payment industry standards: PCI-DSS compliance, NACHA rules, card brand (Visa/MC/Amex/Discover) requirements
Background in or exposure to product management, business analysis, or technical program management
Experience working in a highly integrated and dependent environment
Familiarity with AI-powered productivity tools (GitHub Copilot, Claude, ChatGPT) for documentation and analysis

Responsibilities

Own end-to-end project planning, execution, and delivery for technology initiatives including platform migrations, integrations, and product launches
Develop and maintain detailed project plans with milestones, dependencies, owners, and timelines
Drive projects through the full lifecycle: initiation, planning, execution, monitoring, and closure
Manage multiple concurrent projects with competing priorities and shared resources
Identify, assess, and mitigate project risks and dependencies proactively
Coordinate across 6+ teams including Product, Engineering, Sales, Sales Enablement, Boarding, Customer Service, and external partners
Define and enforce structured handoff protocols between teams with clear ownership at every stage
Facilitate regular status meetings and stakeholder reviews
Serve as the central point of coordination for programs, ensuring no work falls between teams
Manage dependencies between workstreams and escalate blockers before they impact timelines
Provide clear, concise status reporting to leadership including RAG dashboards, risk summaries, and milestone tracking
Translate technical complexity into executive-level summaries for senior leadership and business stakeholders
Facilitate decision-making by presenting options, trade-offs, and recommendations
Manage client-facing communication timelines in coordination with client-facing service and support teams
Build and maintain strong working relationships across all levels of the organization
Establish and maintain project governance frameworks including intake processes, prioritization criteria, and escalation paths
Build and manage centralized project dashboards, providing real-time visibility into project status
Define and document repeatable playbooks and checklists for recurring project types (e.g., merchant migrations, platform integrations)
Conduct retrospectives and capture lessons learned to continuously improve delivery processes
Maintain RACI matrices and ensure accountability is clear for every workstream
Apply domain knowledge of payment processing (card, ACH, convenience fees, settlement) to anticipate project risks and requirements
Understand the regulatory and compliance landscape (PCI-DSS, NACHA, card brand rules) and ensure project plans account for compliance requirements
Coordinate with boarding, underwriting, and risk teams on project related activities
Support payment platform migration initiatives including processor transitions, gateway integrations, and backend re-platforming