Project Manager

Howden•Rayne Township, PA
•$125,000 - $175,000•Hybrid

About The Position

We are seeking an experienced and results-oriented Project Manager to lead complex, cross-functional business initiatives from planning through execution and benefit realization, including execution of formal change management activities within assigned projects. You will be responsible for coordinating multiple workstreams, managing dependencies, and ensuring projects are delivered on time, within scope, and aligned with business priorities. You will work closely with business leaders, process owners, and technology teams to translate strategy into actionable plans and support effective adoption of change across the organization, in partnership with the broader team. This role requires a blend of structured project management expertise, stakeholder management, and business acumen – ideal for someone who thrives at the intersection of operations, transformation, and change.

Requirements

  • Proven ability to lead complex, multi-workstream projects with strong organizational and coordination skills
  • Strong understanding of business operations, process improvement, and change management principles
  • Excellent communication and stakeholder engagement skills, with the ability to influence and align across functions
  • Analytical and structured thinker with a problem-solving mindset
  • Comfortable operating in a fast-paced environment with multiple priorities
  • Strong attention to detail and commitment to delivery excellence
  • 5+ years of experience in Project Management roles – preferably within the insurance brokerage space
  • Demonstrated experience leading business transformation, process improvement, or systems implementation projects.
  • Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches)
  • Proficiency with project portfolio management tools (e.g., Monday.com) and reporting platforms
  • Bachelor’s degree in Business, Operations, or related field is preferred
  • PMP or equivalent project management certification is a plus

Responsibilities

  • Plan, organize, and oversee end-to-end delivery of assigned projects – ensuring clarity of scope, objectives, timelines, and success criteria.
  • Lead cross-functional teams to execute complex initiatives spanning process, technology, and organizational change.
  • Monitor project health, manage risks and issues, and proactively remove barriers to ensure successful delivery.
  • Ensure all projects adhere to PMO standards, tools, and reporting requirements.
  • Execute formal change management activities within assigned projects, including change impact assessment, readiness planning, dependency management, and adoption tracking, in alignment with enterprise change frameworks and US Retail communications standards.
  • Serve as the primary point of contact for project stakeholders, providing clear communications on status, milestones, and key decisions, risks, and issues.
  • Prepare and present project updates, reporting, and recommendations to senior leadership and governance forums.
  • Partner with process owners, technology leads, and Capability & Enablement to drive alignment and accountability across functions.
  • Support operational teams in preparing for sustainment of outcomes post-implementation.
  • Develop integrated project plans, critical path analyses, and resource forecasts across multiple workstreams.
  • Track and report on financials, resourcing, risks, and benefits realization.
  • Ensure accurate and timely project documentation and status reporting.
  • Track and communicate realized benefits and lessons learned, in line with PMO standards.

Benefits

  • Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
  • 401(k) retirement plan
  • Flexible Paid Time Off and paid parental leave
  • Life and Disability insurance
  • Discretionary bonus
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