Project Manager

Safe Boats International•Tacoma, WA

6h•$83,000 - $90,000

About The Position

With a record high backlog of boats to build, we are seeking a passionate, committed Project Manager to shepherd boat builds from contract to delivery through the design, build, and customer acceptance process. You will oversee the day-to-day management of key boat projects and work to achieve the goal of delivering every project on time, within budget and within scope. You will work closely with Sales/Business Development, Engineering, Production, and Customer Support to ensure successful completion of projects throughout their lifecycle. You will act as a liaison between the customer and SAFE Boats to provide status updates, clarify requirements, resolve problems and ensure a healthy relationship. Projects may include new boat builds, major service and warranty jobs for existing boats, and large parts sales.

Requirements

Technical – Solid background in boat manufacturing and/or marine industry
Process - Understanding of the sales/warranty/service process, engineering/design process and production workflow
Methods - Understanding of project management principles
Time Management – Ability to manage one's own time and the time of others. Understand cross functional relationship of timing and influence on schedule
Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one
Problem solving - Ability to identify problems, conduct research, consult subject matter experts and present timely cost-effective solutions
Communication - Excellent internal and external client-facing communication skills. Advanced written and verbal communication skills
Organizational skills - Strong attention to detail and the ability to multi-task
IT - Strong working knowledge of Microsoft Office; Understanding of Project Management software and database tools, Microsoft Teams, and SharePoint is desirable
Customer Service- Experience managing relationships successfully with internal and external customers. Able to balance the needs of the customer with the needs of the business.
Experience on US Navy, USCG, or similar US Federal Projects.
High School Diploma (GED/High School Equivalence Certificate) required, bachelor’s degree and or Military Experience strongly preferred
5 years’ experience managing complex projects involving a variety of stakeholders
5 years’ experience in the marine industry

Nice To Haves

Experience operating SAFE Boats or marine vessels, strongly preferred
PMP Certificate/Credentials preferred

Responsibilities

Provide support to Design and Production teams to ensure all projects are delivered on-time, within scope, and within budget
Review contract terms and conditions and technical specifications and verifies compliance with requirements
Act as primary point of contact between the customer and SAFE Boats during the production process
Act as principal liaison between the sales leader and production and/or the Customer Support Department
Coordinate the development, planning and scheduling of project goals, milestones and deliverables and communicates with internal and external project stakeholders
Facilitate production and problem solving through communication with internal resources and third parties/vendors
Assist in the definition of project scope and objectives, involving all relevant stakeholders
Manage changes to the project scope, project schedule, and material project costs using appropriate verification techniques
Interface with finance and business development to ensure milestone payments and completed projects are invoiced promptly and correctly
Report and escalate problems/issues as needed to internal management
Prepare risk assessments for each project to include contingency planning and risk mitigation
Coordinate with vendors and suppliers on commissioning and support requirements
Coordinate with vendors to complete OEM certifications
Coordinate on-vessel inspection activities
Develop and maintains project documentation including ODCs
Develop, facilitate, and contribute to process/quality improvement teams and/or initiatives. Identifies and recommends improvements to scheduling processes, practices or materials which lead to positive results in product quality.
Participate in new business proposals
Comply with and enforces standard company policies and procedures.
Communicate with other SAFE Boats departments regarding all activities related to quality, cost, and delivery of boats
Provide regular updates to customers regarding the progress of their vessel throughout the period of performance
Conduct final inspection of completed boats to ensure all open Quality Assurance (QA) discrepancies and any other known defects are addressed
Coordinate team to complete customer post-inspection actions
Coordinate with shipping to ensure delivery in accordance with contractual commitments
Coordinate and ensures smooth hand off post-delivery to the Customer Support and Training Departments as needed