Project Manager

ISO New England • Holyoke, MA

14d • Hybrid

About The Position

ISO New England is seeking a Project Manager to lead cross-functional initiatives that support technology modernization, operational improvements, market systems, enterprise applications, and business transformation efforts across the organization. This role works closely with stakeholders throughout the company to plan, coordinate, and execute projects that deliver meaningful business outcomes. Successful candidates are organized, proactive, relationship-oriented leaders who take ownership of their projects and help teams navigate complex challenges from initiation through implementation.

Requirements

• Bachelor's degree in engineering, business or other relevant field.
• Experience leading projects involving multiple stakeholders, teams, or departments.
• Strong communication, facilitation, and organizational skills.
• Ability to build productive working relationships and collaborate effectively across diverse teams.
• Experience managing project scope, schedules, budgets, risks, issues, and dependencies.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to balance multiple priorities while maintaining accountability for project outcomes.
• Demonstrated initiative, ownership, and commitment to delivering results.

Nice To Haves

• Project Management Professional (PMP), CAPM, Agile, Scrum Master, or equivalent certification is preferred
• Experience leading technology, operational improvement, enterprise application, or business process initiatives.
• Familiarity with software development lifecycle (SDLC), enterprise applications, cloud technologies, or business systems.
• Experience working with cross-functional business and technical teams.
• Experience with Atlassian tools, including Jira, Advanced Roadmaps, and Confluence

Responsibilities

• Lead projects through the full project lifecycle, including planning, execution, implementation, and closeout.
• Develop and maintain project scope, schedules, budgets, risks, issues, dependencies, and resource plans.
• Facilitate project meetings, workshops, and decision-making discussions to maintain project momentum and accountability.
• Partner with stakeholders across Information Technology, Market Operations, System Operations, Settlements, System Planning and other business areas to ensure successful project delivery.
• Identify and proactively address project risks, obstacles, dependencies, and competing priorities.
• Communicate project status, key decisions, and significant issues to stakeholders and leadership.
• Support organizational prioritization efforts by providing project insight and delivery expertise.
• Contribute to lessons learned, continuous improvement activities, and best practices within the Project Management organization.

Benefits

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including: Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Flexible work hours
• Employee Business Networks
• Free coffee at our onsite café
• Minimal Travel
• Comprehensive health insurance (medical, dental and vision)
• Flexible spending and health savings accounts
• A 401(k) plan with generous employer contributions
• A student debt benefit
• Life and AD&D insurance
• Disability insurance
• Critical illness and hospital indemnity benefits
• Paid time off
• Paid leave
• A wellness program
• An employee assistance program and other great company perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level