Remote Project Manager – Virtual Desktop Services (VA ESOM)
About The Position
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Remote Project Manager – Virtual Desktop Services to support the VA ESOM contract. This position can be performed remotely within the United States and will support Eastern Time working hours. The pay range for this position is $157-$160K annually. Kentro determines compensation by evaluating current government contracting and commercial market conditions, as well as the role’s specific requirements. Final salary placement within this range will be based on the candidate’s relevant skills, experience, education, certifications, location, and security clearance level, where applicable. This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability.
Requirements
- Bachelor's degree in Information Technology, Business, Engineering, or a related discipline (or equivalent experience).
- Five or more years of experience managing enterprise IT projects or operational engineering teams.
- Experience supporting large-scale infrastructure, endpoint engineering, or virtual desktop environments.
- Demonstrated experience managing risks, schedules, budgets, and stakeholder communications.
- Strong facilitation, organizational, and communication skills.
- Experience using Azure DevOps, ServiceNow, or similar project management tools.
- US Citizen or Lawful Permanent Resident (Green Card)
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
- If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.
Nice To Haves
- PMP certification preferred.
- Experience supporting federal government or VA programs.
- Familiarity with Citrix Virtual Apps and Desktops, Azure Virtual Desktop, Windows 365, or enterprise endpoint engineering.
- Experience supporting Agile delivery and operational service management.
Responsibilities
- Participate in transition planning and knowledge transfer activities to ensure a seamless handoff from the Transition Lead.
- Assume day-to-day management of the Virtual Desktop Services workstream following the transition.
- Lead planning, coordination, and execution of operational engineering activities.
- Coordinate operational activities across Citrix and Microsoft virtual desktop engineering teams.
- Develop and maintain project schedules, milestones, action items, and work plans.
- Facilitate transition planning, knowledge transfer, and operational readiness activities.
- Track risks, issues, dependencies, and mitigation strategies.
- Prepare and deliver weekly status reports and executive briefings.
- Coordinate customer meetings, technical working sessions, and governance reviews.
- Monitor project performance, deliverables, and contractual commitments.
- Collaborate with engineering leads to prioritize operational work and resolve resource conflicts.
- Ensure project documentation remains current and complete.
- Drive continuous process improvement initiatives across the Virtual Desktop Services organization.
Benefits
- paid time off
- healthcare benefits
- supplemental benefits
- 401k including an employer match
- discount perks
- rewards
- education reimbursement for certifications, degrees, or professional development
- flexibility for you to take a course, complete a certification, or other professional growth and networking
- virtual and in-person activities – e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations
- charity galas/events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
