Project Manager

ServiceMaster Restoration by DSI 3419•Downers Grove, IL
•$70,000 - $90,000•Hybrid

About The Position

The Project Manager coordinates, assigns, and manages disaster restoration projects from inception to completion while strictly adhering to the defined scope of work. This role is responsible for meeting with customers, generating accurate estimates, managing production crews, and ensuring high-quality workmanship. As the primary point of contact, the Project Manager maintains seamless communication with customers and property adjusters while ensuring all internal project management systems and required paperwork are accurately completed.

Requirements

  • Two-Year Degree in Business, Marketing, Management, or a related field.
  • Proven experience in disaster mitigation and construction estimating.
  • Proficiency with Xactimate and Symbility estimating software.
  • Functional understanding of handheld smart devices and a strong aptitude for learning new technology.
  • Valid Driver’s License.

Nice To Haves

  • Four-Year Degree in Business, Marketing, Management, or a related field.
  • Prior contract work sales management experience and familiarity working with Third-Party Administrators (TPAs).
  • Experience utilizing DocuSketch.

Responsibilities

  • Manage restoration projects through their entire lifecycle, ensuring high-quality work and strict adherence to the scope of work.
  • Direct production crews and delegate project tasks effectively without compromising ultimate accountability for performance.
  • Oversee documentation by maintaining timely, accurate project paperwork and completing inputs across all internal project management systems.
  • Enforce compliance with all company policies, safety protocols detailed in the DSI Safety Manual, and guidelines in the Employee Handbook.
  • Execute the Sales Program consistently to ensure stable revenue across residential, commercial, and disaster restoration sectors.
  • Forecast sales revenue by category on a quarterly and annual basis to meet established growth goals.
  • Identify new opportunities by continuously analyzing territory data and collaborating with the Sales and Marketing team.
  • Build strategic partnerships with clients, insurance adjusters, subcontractors, and vendors to promote business growth.
  • Conduct field evaluations and regular training/retraining meetings with sales personnel to maintain service standards.
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