Project Manager

Aston Carter•Warren, MI

23h•Hybrid

About The Position

The Dealer Contractual Group DCG is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests and ensure/support dealer's compliance to the GM Dealer Sales and Service Agreement. The Contractual Manager oversees a portfolio of change request to update pertinent dealer information. Change requests must be processed timely with adherence to the Dealer Sales and Service Agreement and respective state statutes. The Contractual Manager is the subject matter experts on GM Policy Processes and Procedures.

Requirements

Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint)
Strong attention to detail and the ability to multi-task
Effective analytical statistical and problem-solving skills
Good planning and organizational skills
Good oral written and communication skills
Highly motivated
Good interpersonal skills and willingness to work in teams
Bachelor's degree
underwriting
Process contractual changes consistent with the state franchise statutes and the Dealer Sales and Service Agreement
Collaborate with Dealers and GM stakeholders to secure documentation to process change requests
Assist Dealers Dealer Candidates and GM field personnel to input information as needed to complete proposals in the Dealer Contractual Information Change Request DCICR system
Partner with Subject Matter Experts such as GM Legal and the Market Analysis Team to complete proposals
Counsel Dealers and GM field personnel on GM Dealer Contractual Group DCG policies and procedures
Meet with GM stakeholders and attorneys on Dealer proposals and current dealer network activities
Prepare Dealer contracts and GM Program Enrollment Forms
Complete Dealer activations and update Dealer information in appropriate GM systems

Nice To Haves

Responsibilities

Process contractual changes consistent with the state franchise statutes and the Dealer Sales and Service Agreement
Collaborate with Dealers and company stakeholders to secure documentation to process change requests
Assist Dealers Dealer Candidates and field personnel to input information as needed to complete proposals in the Dealer Contractual Information Change Request DCICR system
Partner with Subject Matter Experts such as Legal and the Market Analysis Team to complete proposals
Counsel Dealers and field personnel on Dealer Contractual Group DCG policies and procedures
Meet with company stakeholders and attorneys on Dealer proposals and current dealer network activities
Prepare Dealer contracts and Program Enrollment Forms
Complete Dealer activations and update Dealer information in appropriate systems
Maintain accurate contractual dealer data in the Dealer Network Planning System
Process and manage Dealer and Leadership requests
Leverage appropriate Check Sheets and template letters to complete change requests
Draft relevant custom dealer letters for Management/Legal review in response to Dealer questions and/or concerns regarding contractual/policy issues
Draft professional correspondence to respond to dealer change requests
Conduct financial analysis using excel based financial reports
Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups
Complete Area Primary Responsibility APR notice requirements as outlined in the Sales and Service Agreement
Request and review background checks for Dealer candidates and other relevant parties
Complete Dealer add point information worksheets with information and exhibits provided by Dealer Network Planning and Investments DNPI
Provide deposition or testimony regarding the processing of the Dealer requests as required by Legal
Communicate internally and externally as necessary to complete business activities
Provide support to Dealers and personnel on the execution of contractual documents using the electronic signature process
Participate in continuous improvement activities to improve processes and increase productivity
Maintain accurate electronic dealer files in the Dealer Management System DMS by uploading pertinent documents
Review DCG working files hosted in SharePoint annually to identify and remove select working files to ensure accurate compliance with ILM policies and procedures per the direction of the Dealer Organization Managers
Analyze track maintain and provide information on Dealer requests for quality control within the Dealer Contractual Information Change Request DCICR System
Assist Dealers with re-contracting activities
General office work related to processing Dealer requests and maintaining dealer files such as sending and retrieving faxes routine scanning and copying etc.
Generate and distribute program enrollment forms to program coordinators
Manage outgoing and incoming email and mail