Project Manager (In Home Plumbing/HVAC/Electrical Sales)

Hiller Plumbing, Heating, Cooling & Electrical • Memphis, TN

4d • $80,000 - $150,000

About The Position

The role of Project Manager is to work with new and existing customers by conducting in-home sales consultations through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values.

Requirements

• Minimum of 3 years sales experience, preferably in the industry.
• A high school Diploma or GED, Associate Degree in related field preferred.
• Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
• Previous experience in service agreement sales and estimating.
• Strong relationship building skills, client-driven and disciplined.
• Strong negotiation and influencing skills.
• Excellent verbal and written communication skills as well as excellent people skills.
• Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access.
• Function in a team environment.
• Valid driver’s license and approved to drive by Company’s insurance carrier.

Responsibilities

• Create a positive customer experience.
• Follow-up on sales leads and lists, both technicians, marked, and self-generated.
• Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• Recommend solutions and link customer objections to a total value solution and competitive advantage.
• Demonstrates technical expertise and maintains high degree of credibility.
• Perform the necessary evaluation of the client’s home including the comfort survey, engineering analysis, and load calculation.
• Effectively write and present proposals.
• Address any resistance, negotiate value, and close the sale.
• Complete all paperwork accurately and timely on all leads.
• Prepare financing paperwork and collect payments.
• Manage to performance metrics scorecards.
• Must be always accessible by phone, other than scheduled vacations.
• Participate in all company sponsored training classes.
• Always maintain a courteous demeanor with customers and associates.
• Always maintain a professional image by wearing company approved apparel.
• Abide by all standards of performance and ethics.
• Follow all safety policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility
• Company Vehicle and Fuel card provided

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees