Project Manager

Cybit

4d•Remote

About The Position

The Project Manager joins Cybit’s PMO Team and is responsible for the successful planning, coordination, and delivery of customer projects across cloud, infrastructure, networking, security, and managed services technologies. The role is the central point of contact for customers and internal teams throughout the project lifecycle, ensuring projects are delivered on time, within budget, and to expected standards. The Project Manager also supports project governance, delivery-process compliance, procurement where required, and handovers to operational support teams. Cybit delivers data- and AI-led technology across digital workspaces, cloud, security, and managed services. The company describes itself as outcome-focused and people-first, with teams across Berkshire and Newcastle, and promotes collaboration, inclusion, and positive business outcomes. The role is remote, with an annual salary of £45,000 depending on skills and experience.

Requirements

Experience managing end-to-end customer projects from initiation through completion.
Strong stakeholder management skills and the ability to build effective relationships with customers, suppliers, and internal teams.
Experience creating and managing project documentation, including project plans, status updates, risk logs, and governance reports.
Ability to identify, manage, and mitigate project risks and issues throughout the project lifecycle.
Excellent communication, presentation, and interpersonal skills, including confidence leading customer meetings and project reviews.
Strong organisational skills and ability to manage multiple priorities, deadlines, and resources effectively.
Proactive, solutions-focused approach to problem solving.
Experience managing project budgets, schedules, scope, and delivery outcomes.
Experience in an MSP, technology services, or IT environment, ideally delivering infrastructure, cloud, networking, security, or managed services projects.

Nice To Haves

PRINCE2 Foundation or Practitioner qualification.
APM Project Fundamentals Qualification (PFQ).
APM Project Management Qualification (PMQ).

Responsibilities

Manage end-to-end delivery of customer projects from initiation through completion.
Create and maintain project plans, timelines, risk logs, and status reports.
Coordinate internal technical resources and third-party suppliers.
Lead project kick-off meetings and regular customer progress reviews.
Manage project budgets, schedules, scope, and resource allocation.
Identify, track, and mitigate project risks and issues.
Ensure clear communication between customers, technical teams, and stakeholders.
Monitor project progress and escalate concerns when required.
Support project governance and ensure compliance with internal delivery processes.
Facilitate project handovers to operational support teams.
Maintain accurate project documentation throughout the project lifecycle.
Build strong customer relationships and support a positive delivery experience.
Support project-related procurement where required.

Benefits

Enhanced pension contribution scheme.
33 days of annual leave including bank holidays, with the opportunity to buy more.
Healthcare cash plan.
Private medical insurance upon passing probation.
Company electric car scheme.
Cycle to work scheme.
Employee assistance programme.
Occupational sick pay.
Birthday day off.
Enhanced family leave.
Volunteering time available.