Project Manager (Remote)

M3USA•Fort Washington, PA

5d•Remote

About The Position

This team ensures campaign delivery across our omnichannel HCP engagement platform while providing excellent post-sales client experience. This role is pivotal in scaling client satisfaction, retention, and operational excellence by executing advertising campaigns with 100% accuracy and delivery for our clients.

Requirements

Bachelor’s degree or equivalency preferred
2-3 years of client facing experience required
Detail oriented and teamwork oriented, with excellent people skills
High integrity, strong work ethic and honesty are absolutely required
Exceptional ability to multi-task and balance multiple priorities
Excellent interpersonal communication skills – both verbal and written
Outstanding skillset with Microsoft Office products, especially PowerPoint

Nice To Haves

3-5 years of related experience preferred
Pharmaceutical/biotech ad agency experience

Responsibilities

Serve as liaison among cross-departmental teams (editorial, IT, marketing, and sales), i.e., support sales during the RFP process, coordinate project development with data engineers, analysts and editorial departments, and collaborate with marketing department on delivery strategy
Develop and maintain production timelines
Ensure programs remain on-time, on budget
Lead weekly status meetings for cross-functional team
Prepare weekly and monthly campaign performance reports
Serve as primary contact for clients during production and delivery
Manage contracts and billing
Manage regulatory submissions via clients’ electronic submission system
Prepare submission packages according to clients’ protocol and participate in regulatory review meetings
Troubleshoot problems and ensure client satisfaction
Establish relationship with client/agency partners as main point of contact for assigned campaigns
Prepare/maintain presentations for program kick-off meetings, concept reviews and campaign reports
Coordinate and participate in client/agency partner meetings