Project Manager (Remote)

Mdlinx•Fort Washington, PA

6d•Remote

About The Position

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. About MDLinx MDLinx is on the path to transform its business and product line-up from endemic to omnichannel engagement model, aiming at fulfilling the promise of true omnichannel approach to pharmaceutical brand promotion - “right message to the right physician at the right time on the right channel”. Our goal is to provide pharmaceutical brands with best-in-class personalized HCP engagement programs across the wider media ecosystem, designed to accelerate disease state and brand knowledge penetration, lead generation, and customer conversion. Our ambition is to leverage an omnichannel approach to establish a new philosophy for physician engagement, shifting from delivery to belief engineering. Due to our continued growth, we are hiring for a Project Manager at MDLinx. Job Description This role owns end-to-end delivery of MDLinx programs across omnichannel and endemic environments, ensuring that every execution—email, display, alerts, clicks, banners, and onsite experiences—launches accurately, performs as intended, and contributes to MDL's belief-building engagement model. You are the operational bridge between MDL's audience intelligence, endemic context, and omnichannel activation. You are the point person for the clients, ensuring excellent experience, pre-, at- and post-sale.

Requirements

Bachelor's degree or equivalency preferred
3-5 years of experience in: Omnichannel campaign delivery
Digital media operations
Pharma media and advertising
Hands-on experience with: Email + display + onsite executions
Target lists, pacing, QA, and reporting
Strong organizational and multitasking skills
Clear written and verbal communicator
Strong Excel and PPT skills
Comfortable operating in a fast-moving, matrixed environment

Nice To Haves

Experience with endemic platforms or publisher-owned media
Familiarity with CRM/CDP-enabled activation models
Understanding of engagement quality vs impression volume

Responsibilities

Campaign & Program Delivery Excellence lead execution of integrated omnichannel campaigns including email, onsite modules, display, video, social, sponsored clicks and MDL endemic formats (alerts, banners, sponsored placements)
own campaign setup, QA, launch, pacing, optimization, and close-out
ensure 100% delivery accuracy across all channels and formats
manage project timelines and day-to-day deployment
coordinate closely with Editorial, Product, and Ad Ops to ensure contextual alignment, accurate targeting and proper content placement
capture screenshots and proof-of-placement documentation
support RFP process (TL match, estimates and quotes)
Omnichannel Orchestration & Pacing Monitor daily pacing, KPIs, and delivery risk across all live programs
Surface under-delivery risks early with clear mitigation plans
Maintain visibility across overlapping endemic + external channels
Support optimization recommendations and delivery strategy in partnership with Marketing, Edit, Product
Cross-Functional Project Management : serve as execution hub across sales, editorial, product, engineering, data and ad ops on the designated projects
Maintain clear timelines, trackers, and documentation
Lead internal status updates and campaign readiness checkpoints
Client & Agency Collaboration: act as primary operational contact for assigned programs translating complex execution details into clear client communication
Kick-off meetings
Concept reviews
Ongoing delivery updates
Veeva submissions
Contracts, reporting, billing & operational hygiene
Generate pacing and performance reports using internal dashboards (in partnership with data analytics and marketing)
Maintain accurate campaign records and trackers
Support billing reconciliation and delivery validation vs Ios
Ensure regulatory and process compliance (MLR, approvals, archiving)