Project Manager

Paul Davis Restoration•Gulfport, MS

About The Position

Paul Davis Restoration, Inc. is a national leader in property damage emergency services, restoration, and reconstruction for residential and commercial properties. With more than 340 franchises and company-owned operations across the US and Canada, we’ve helped over two million property owners restore their homes and businesses since 1966. The Project Manager is a key member of our Mitigation Department, responsible for managing mitigation projects from initial response through completion. This role involves coordinating crews, managing budgets, ensuring quality standards, and delivering exceptional customer service to property owners, adjusters, and partners. You will work directly in the field, leading response teams after disasters, and overseeing all aspects of project execution.

Requirements

Bachelor’s degree in construction management, business, or related field or equivalent experience.
4+ years of project management experience in related industry.
Excellent customer service and communication skills.
Ability to plan, organize, and manage multiple priorities.
High attention to detail and commitment to quality control.
Capable of working in extreme conditions and responding to urgent situations.
Lift 5–40 lbs regularly and up to 100 lbs occasionally.
Stand, walk, push, pull, climb, kneel, and crouch as required.
Work in confined spaces and extreme temperatures.
Operate machinery, tools, and company vehicles safely and efficiently.
Prolonged periods of sitting and computer use.
Ability to lift to 10 lbs occasionally.

Responsibilities

Serve as the primary point of contact for property owners, insurance adjusters, and subcontractors.
Perform initial site visits within 24 hours of loss; conduct walkthroughs, scope jobs, and secure work authorizations.
Set clear customer expectations to ensure a positive service experience.
Manage project execution, including scheduling crews, ordering materials, and coordinating vendors.
Ensure compliance with safety, environmental, and regulatory standards.
Oversee job budgets and gross margins; manage change orders and supplements.
Maintain accurate documentation, including moisture readings, photos, and certificates of completion.
Deliver final estimates and adjuster/carrier packages.
Facilitate a smooth handoff to the repair team upon completion of the mitigation.
Participate in community outreach and networking to build relationships and generate referrals.