Project Manager

JPMorgan Chase & Co. • Jersey City, NJ

6h • $90,250 - $145,000

About The Position

As a Project Manager, Operations Transformation in the Securities Services Operations Transformation team, you will lead strategic initiatives from planning through implementation. You will partner with cross-functional stakeholders to deliver solutions that enhance efficiency, strengthen controls, and improve business processes. The role calls for strong governance, clear communication, and disciplined execution to help teams deliver measurable outcomes.

You will translate complex needs into clear plans, align stakeholders, and guide delivery from concept through adoption. The role involves broad exposure and collaboration across business, operations, product, technology, and control teams. You will also deliver AI-enabled solution use cases end-to-end, managing requirements, delivery risks, implementation approaches, and business outcomes.

Requirements

• Bachelor’s degree or equivalent experience in business, finance, operations, technology, or a related field.
• At least 3 years of project management experience delivering transformation, operations, technology, or process improvement initiatives.
• Experience developing project plans and managing scope, milestones, dependencies, risks, issues, and delivery commitments across multiple workstreams.
• Experience partnering with stakeholders across business, operations, technology, product, and control functions.
• Analytical, problem-solving, organizational, and prioritization skills, including the ability to manage multiple initiatives and competing priorities.
• Written and verbal communication skills, including communicating status, risks, decisions, and recommendations to senior stakeholders.
• Ability to work independently, take ownership of deliverables, and contribute effectively in a collaborative, cross-functional environment.
• Proficiency with Microsoft Office (Word, Excel, Visio, PowerPoint), including creating project documentation and executive-level materials.
• Ability to influence without authority, facilitate decision-making, resolve blockers, and drive delivery commitments across multiple teams.

Nice To Haves

• Experience delivering transformation initiatives within financial services, securities services, operations, or a similarly regulated environment.
• Working knowledge of process improvement, process mapping, operating model design, and change management approaches.
• Experience partnering with technology teams on digital solutions, automation, workflow, data, or system implementation projects.
• Experience working in Agile and/or traditional project management methodologies.
• Proficiency with delivery tracking and collaboration tools (for example, Jira and Confluence) and reporting/analytics tools (for example, Tableau and Alteryx).

Responsibilities

• Partner with stakeholders to define project objectives, scope, requirements, priorities, and success criteria.
• Build and maintain integrated project plans covering milestones, deliverables, dependencies, resourcing, risks, issues, and key decisions.
• Lead delivery through the full lifecycle, from planning and requirements through implementation, adoption, and closure.
• Assess current-state processes with subject matter experts and support development of future-state operating models and solutions.
• Coordinate delivery across operations, technology, product, and other partner teams to align timelines, dependencies, and deliverables.
• Establish and run governance routines, including working groups, status forums, steering updates, reporting, and escalation paths.
• Identify, track, and manage risks, issues, assumptions, and dependencies; drive mitigation plans and timely escalation as needed.
• Produce clear written updates and executive-ready materials, including status reports and decision documents.
• Track execution in project management tools to keep milestones, owners, dependencies, and commitments accurate and current.
• Support change management and implementation activities, including readiness planning, communications, adoption, and transition to business-as-usual.
• Deliver AI-enabled solution use cases end-to-end by managing requirements, delivery risks, implementation approach, and business outcomes.

Benefits

• Competitive total rewards package, including base salary based on role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level