Project Manager - Interior Construction

CREATIVE OFFICE PAVILION LLC•New York, NY

7d•$90,000 - $110,000

About The Position

The Project Manager – Interior Construction is responsible for ensuring projects meet client expectations and are completed on time and within the quoted budget. The role supports Sales and Design and coordinates project activity from kickoff through closeout, including site review, field dimensions, order and submittal review, scheduling, delivery, installation, subcontractors, punch-list completion, and required project documentation. The Project Manager serves as the liaison among Sales, clients, internal operational teams, external vendors, and manufacturers throughout each project. The role requires managing project scope, schedules, phasing, shipping, and installation logistics; maintaining project records and status reports; addressing customer issues; documenting change orders; and completing projects for month-end billing. Work is performed in a fast-paced office environment, with visits to warehouses, construction sites, client sites, and offices.

Requirements

Four-year college degree.
1–3 years of experience in the industry.
Exceptional time-management and organizational skills, including the ability to manage high volumes of detailed work and multitask.
Technical aptitude.
Proficiency with construction schedules, lead times, and product knowledge, including product strengths and weaknesses.
Understanding of profit-and-loss implications of product and service markups and their relationship to gross profit margins and dollars; ability to strive for predetermined gross profit margins.
Ability to work as part of a team and foster collaboration to achieve strong results.
Ability to provide high-level customer service through ongoing effective communication.
Valid driver’s license, reliable personal vehicle, and valid insurance limits.
Strong written, verbal, and interpersonal communication skills for interacting with a wide range of internal and external contacts.
Fluent ability to read, write, interpret, and communicate in English.
Ability to read and understand construction documents and specification books.
Writing skills sufficient to compose and edit documents using correct spelling, grammar, and punctuation, with close attention to detail and careful proofreading.
Strong Microsoft Office Suite skills and ability to learn and use new computer programs and applications.
Good organizational, time-management, customer-service, and problem-solving skills.
Ability to work accurately to deadlines while flexibly adapting to changes in the work environment, assignments, or priorities, using initiative and following direction, policies, or procedures as appropriate.
Analytical and decision-making skills to offer options and resolve problems in varied contexts.
Ability to work effectively independently and as part of a team to support projects from start to finish.

Responsibilities

Coordinate site review and analysis, order review, schedule planning, delivery, installation, and related services in a timely manner.
Manage projects through the full Creative Office Resources process, including reviewing design and specifications, coordinating field dimensions, preparing and presenting product and service quotes, documenting schedules, using factory shipping information, conducting walkthroughs, and tracking punch-list completion.
Provide order-status reports to the team, including site-visit and substantial-completion reports.
Use technology tools and equipment required to support the job and complete accurate field dimensions.
Update projects in CORE/The Bridge promptly and use the correct symbols to alert involved operational staff.
Meet with Sales and Design at project kickoff after receiving the Project Management/Design registration form.
Request Certificates of Insurance when needed to meet building or project-owner requirements.
Understand project scope and determine appropriate delivery and installation solutions.
Ship products directly when possible and notify subcontracted labor well in advance of estimated installation dates.
Develop and manage project phasing by creating a Project Micro Schedule that supports the client’s move-in date and coordinates with the general contractor and other site trades.
Confirm critical field dimensions and evaluate the space against project specifications.
Coordinate locations of electrical, data, telephone, junction box, infeed, and core locations as required.
Review drawings and specifications before order entry to determine receiving and installation phasing.
Schedule orders, monitor shipping and installation dates, and prepare timely delivery tickets for the warehouse.
Meet with project foremen before the first day of installation.
Be onsite during project delivery and on the first day of installation, and attend onsite as needed thereafter.
Conduct the final walkthrough with the client or general contractor and provide the punch list to the client and customer service within 24 hours of project completion.
Follow up promptly on customer problems, including back orders, damaged products, and punch-list items, and track punch-list progress in CORE.
Oversee delivery and installation of punch-list items onsite and confirm completed work meets customer expectations.
Obtain signed delivery tickets or work orders from clients and written punch lists from subcontractors.
Close out projects for month-end billing on a weekly basis.
Manage change orders and provide written documentation to the client and Sales.
Maintain and update Project Management status reports promptly.
Attend weekly and monthly Project Management meetings, trainings, and technology and process meetings.
Adapt to changes in processes and responsibilities and work the hours required to achieve agreed-upon goals.
Perform other duties as assigned or required; responsibilities may change at the company’s discretion.