Project Manager

Bond Brand Loyalty

4d•Hybrid

About The Position

At Bond, we design, build, and manage innovative solutions that help our clients create deeper loyalty with their customers. Our content, virtual, and digital experiences play a critical role in delivering engaging, compliant, and scalable solutions, and this Project Manager role sits at the center of that delivery. As a Project Manager, you are responsible for end‑to‑end project management and day‑to‑day client leadership for assigned accounts. You ensure projects are delivered on time, on budget, and to agreed quality standards, while maintaining strong client relationships and driving operational excellence. This role brings together project leadership, content management, and virtual experience coordination to deliver high‑impact solutions across multiple platforms and stakeholders. This role blends project leadership, client partnership, and specialized execution in areas such as digital content management, virtual events (webinars), and video production, balancing detail‑oriented execution with outcome‑focused delivery.

Requirements

2-3 years’ experience in a project-based, client-centric environment, managing multiple projects and events simultaneously.
Proven expertise in leading projects involving virtual events, webinars, video production, and digital content management.
Post-secondary degree or diploma in Marketing, Events, Communications, Digital Media, or a related field.
Established project management skills, with the ability to develop and oversee schedules, budgets, and deliverables.
Strong ability to meet tight deadlines and adapt to changing priorities in a fast-paced environment.
Excellent interpersonal, oral and written communication, presentation, and organizational skills.
Exceptional attention to detail, analytical thinking, prioritization, problem-solving, and decision-making abilities.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management tools/software.
Flexibility to work outside regular hours and travel as required.

Responsibilities

Serve as the primary day-to-day contact for assigned clients, managing project scope, risks, and escalations.
Build trusted relationships and develop in-depth knowledge of the client’s business and objectives.
Lead client and stakeholder communications, providing timely updates, clear documentation, and effective issue resolution.
Coordinate and host live webinar trainings, including logistics, scheduling, platform support, and participant engagement.
Plan, coordinate, and execute virtual events and live webinars in collaboration with internal events and video production teams.
Manage the lifecycle of video content, including resource tracking, Regionalization, translation, legal compliance, and quality control.
Oversee production timelines, review creative assets, and ensure deliverables meet brand and legal standards.
Upload, publish, and maintain videos across digital platforms (e.g., YouTube channels), including metadata, thumbnails, and audience engagement monitoring.
Maintain and update digital content libraries, ensuring accuracy, accessibility, and alignment with brand guidelines.
Collaborate with stakeholders to plan, schedule, and execute content updates across multiple platforms.
Monitor performance metrics for content and video assets to inform recommendations for continuous improvement.
Ensure all content adheres to compliance, accessibility, localization, and brand requirements.
Lead cross-functional teams through all phases of project delivery (planning, execution, monitoring, and closeout) using traditional, agile, or hybrid methodologies.
Develop and maintain comprehensive project plans, budgets, timelines, and risk registers.
Facilitate project kick-offs, status meetings, and debrief sessions to ensure alignment and continuous improvement.
Identify opportunities to improve operational efficiency, enhance client ROI, and introduce innovative approaches to delivery.
Monitor project financials to ensure profitability and adherence to approved budgets and billing schedules.
Prepare and share status reports on milestones, deliverables, risks, and financial health.
Accurately forecast, track, and report project performance metrics to internal and external stakeholders.

Benefits

A hybrid work model
Flexible vacation offers
Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties
Competitive healthcare and wellness benefits
Medical, Dental, Vision
Health Care Spending Account
Employee Assistance Program
Access to 24/7 virtual healthcare and/or consultation services for you and your family
Retirement planning assistance with company matching
Access to learning programs, mentorship, stretch projects, and internal mobility
Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.