Copy of Project Manager-Retail Bank Renovations

Turner & Townsend•Richmond, VA
•Hybrid

About The Position

Turner & Townsend is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch renovation and refresh programs. The ideal candidate will be client-focused, highly organized, and capable of managing multiple fast-paced projects while ensuring consistency, quality, budget adherence, and minimal disruption to banking operations. Role requires 25%-30% regional travel to project sites when required.

Requirements

  • Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
  • 5+ years of experience managing retail, banking, corporate interiors, renovation, or construction projects.
  • Experience overseeing multi-site renovation programs and fast-track project delivery environments.
  • Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
  • Experience working in occupied facilities while maintaining business continuity.
  • Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms.
  • Excellent communication, stakeholder management, leadership, and problem-solving skills.

Responsibilities

  • Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
  • Coordinate and manage stakeholders including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
  • Develop, monitor, and maintain project schedules, ensuring key milestones, critical paths, and delivery commitments are achieved.
  • Ensure effective project governance, standards, processes, and reporting frameworks are consistently applied across all projects.
  • Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates.
  • Oversee the execution of branch renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs.
  • Manage project budgets, forecasts, change orders, and cost controls to ensure projects are delivered within approved financial parameters.
  • Coordinate planning and execution activities to minimize disruption to branch operations, customers, and employees during renovations.
  • Facilitate communication between internal stakeholders, construction teams, vendors, and banking operations teams through regular meetings and project updates.
  • Monitor design development, permitting activities, procurement schedules, construction progress, and project closeout requirements.
  • Manage contractor and consultant performance, ensuring quality, safety, schedule, and budget objectives are achieved.
  • Review project documentation, drawings, schedules, budgets, and contractor deliverables to ensure alignment with project goals.
  • Lead issue resolution efforts, including responding to field conditions, RFIs, change requests, and operational challenges.
  • Identify project risks and develop mitigation strategies to support successful project delivery.
  • Support value engineering initiatives and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance.
  • Ensure all renovations are completed in accordance with applicable building codes, accessibility requirements, life safety standards, and banking security guidelines.
  • Maintain strong client relationships and serve as a trusted advisor throughout the project lifecycle.
  • Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio.
  • Support business development efforts by fostering positive client relationships and identifying future project opportunities.

Benefits

  • Great place to work
  • Opportunity and voice to affect change
  • Support for success in work and life
  • Healthy, productive, and flexible working environment
  • Respects work-life balance
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