Project Manager (Telecom) — Forced Disconnect Carrier

KGI Wireless Inc • US,

4h • Remote

About The Position

The Project Manager provides comprehensive project management and oversight for clients’ local exchange carrier (LEC) decommissioning initiatives, serving as the primary liaison between external providers and internal teams throughout the decommissioning lifecycle. The role manages forced carrier decommissioning projects initiated by third-party telecom providers and coordinates engineering, operations, and vendor teams to complete alternative routing or circuit migrations before final disconnection. Periodic support outside standard business hours may be required for critical network events or outages.

Requirements

• At least 5 years of telecommunications technical project management experience.
• Proven experience leading multi-site, multi-phase network deployments and carrier projects, including circuit migration, decommissioning, circuit emulation or conversion, and vendor management.
• Thorough knowledge of the TDM and Ethernet circuit ordering and provisioning lifecycle.
• Strong negotiation skills for securing vendor extensions.
• Outstanding written, verbal, and executive communication skills.
• Ability to manage parallel workstreams and engage cross-functional stakeholders.
• Strong background in technical workflow development, process optimization, risk and issue mitigation, and documentation administration.
• Experience managing complex technical escalations, specifically network outages.
• Familiarity with AI tools and automation.

Nice To Haves

• PMP certification.

Responsibilities

• Host and facilitate daily or weekly meetings, document decisions, action items, and blockers, and distribute meeting notes to stakeholders.
• Manage end-to-end forced carrier decommissioning projects initiated and sent to the client by third-party telecom providers.
• Promptly review, track, and assign incoming forced decommissioning notifications to the appropriate internal teams.
• Liaise and negotiate with third-party vendors and carriers to secure timeline extensions and prevent unplanned network impact.
• Organize and manage regular meetings with internal cross-functional stakeholders to align on milestones, dependencies, and risks.
• Serve as the primary escalation point for internal teams regarding service outages, cutover failures, and critical issues caused by decommissioning.
• Prepare and deliver status updates, reporting dashboards, and executive summaries to leadership.
• Develop and maintain standardized project-tracking documentation, workflows, and escalation playbooks for the forced decommissioning program.
• Coordinate with internal engineering and operations teams and external vendors to complete alternative routing or circuit migrations before final disconnection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed