About The Position

The Project Manager manages assigned global and strategic accounts, primarily in the aerospace sector. The role assists with day-to-day client management and supports regional budgets and KPI targets. Working with the Director of Global Accounts, the successful candidate monitors account performance reports and manages accounts according to their complexity, ensuring compliance with service-level agreements and account KPIs. The position also includes client portfolio management, account planning, client issue resolution, reporting, and participation in client meetings. The role involves audit delivery and related program-management work, with a target of 170 audit days per year across billable, program-management, and non-billable activities. Actual allocation may vary based on project loading. The Project Manager also supports staff orientation, training, mentoring, and qualifying reviews, and undertakes other assigned projects. The role requires at least 100% travel to and from clients by car and air. Applicants must have the right to work in the USA.

Requirements

  • College degree (AA or higher), or equivalent certification or work experience.
  • AS 9100 third-party Lead Auditor qualification, approved in the OASIS database.
  • Approved ITAR auditor.
  • Microsoft Office software skills.
  • Monitoring and assessing performance to identify improvements or corrective action.
  • Ability to understand the implications of new information for current and future problem-solving and decision-making.
  • Business acumen and ability to engage in business conversations and situations.
  • Generic knowledge of management system auditing practices.
  • Knowledge of clients’ specific products, processes, and organizational structures.
  • Knowledge of outcomes from clients’ prior audit activities.
  • Knowledge of audit team members’ competencies for the client.
  • Right to work within the USA.
  • Availability for a minimum of 100% travel to and from clients, including land (car) and air travel.

Responsibilities

  • Manage assigned client portfolios, including service-level agreement requirements, and ensure compliance.
  • Work with Commercial account leaders to prepare and maintain account plans.
  • Provide regular reports to the Director on global account activities and recurring issues.
  • Manage client concerns and provide resolutions.
  • Attend client meetings.
  • Deliver a target of 170 audit days per year, combining billable, program-management, and non-billable activities, including assigned or floating work, short-notice cover, and mentoring or training.
  • Assist with orientation and training for new staff.
  • Mentor assigned staff, perform qualifying reviews, and train assessors involved in audits for selected accounts.
  • Perform other assigned projects.
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