Project Manager

PeoplesBank•Holyoke, MA

4d•Hybrid

About The Position

The Project Manager is responsible for planning, coordinating, and executing projects that align with the organization’s strategic objectives. This role ensures projects are delivered on time, within scope, and within budget by applying a structured project management framework across the full project lifecycle. The Project Manager manages projects of moderate complexity—including systems, technology, regulatory, and process improvement initiatives—while overseeing timelines, resources, risks, and quality outcomes. This position works closely with internal teams, stakeholders, and external partners to drive project progress, communicate status updates, and resolve issues. A strong sense of ownership, accountability, and customer focus is essential, as is the ability to manage competing priorities and adapt to changing project needs. The Project Manager operates under the guidance of department leadership and contributes to continuous improvement by identifying efficiencies and incorporating industry best practices.

Requirements

Bachelor’s degree (B.A.) from four-year College or university; OR one to two years related experience and/or training OR equivalent combination of education and experience
Must have one or more years of Project Management experience involving business or financial analytical experience
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to quickly learn about the project or product being developed.
Project Management Certification and/or in the process of obtaining product certification required
Strong computer proficiency and technical aptitude with the ability to use Microsoft Office products, including Word, PowerPoint, Excel.

Nice To Haves

Banking, Financial Services and/or related industry preferred
Experience with Information Security and/or IT a plus
Experience with Teams and Visio preferred
Experience with project management software tool

Responsibilities

Ensure that all projects are delivered on time, within scope and within budget
Drives the project forward throughout the project management lifecycle.
Maintain project documentation, including, but not limited to, system configuration, evaluation score cards, business case, charter, requirements, project plans, training plans, data mapping, system mapping, workflow mapping, communication plan, test plans, test scenarios and testing results, risk assessments, authorizations and proposed procedures.
Develop, monitor and report on budgetary objectives and make adjustments to project constraints based on financial analysis.
Proactively escalate anticipated project delays, budget issues and other potential threats to project.
Provide executive summaries of project status to Project Sponsor and/or other key stakeholders at scheduled intervals and significant milestones.
Lead and direct the work of others by assigning roles and delegating responsibilities to team members and monitor for completion within set deadlines.
Ensure successful project transition and closure responsibilities are completed and accepted by project team.
Research project management industry and technology trends.
Organize periodic celebratory events for project teams at significant milestones or closure.
Attend conferences and training as required to maintain proficiency.
Completes all yearly compliance training and testing and complies with bank, federal, and state regulations.
Complies with Bank Policies and Procedures.
Adheres to departmental and bank-wide service standards.