Project Manager

PAR Excellence

16h•Onsite

About The Position

At PAR Excellence, everything we build is designed around the caregiver. Since 1992, we’ve partnered with healthcare organizations to simplify supply chain management through intuitive, reliable inventory solutions that reduce waste, eliminate errors, and improve patient care. Our technology is purpose-built to fit seamlessly into clinical workflows—requiring minimal training while delivering powerful insights for operational leaders. We pride ourselves on creating smart, practical solutions and fostering a culture grounded in Accountability, Communication, Growth, Integrity, and Teamwork. As we continue to grow, we’re looking for team members who are driven, collaborative, and committed to making a meaningful impact in healthcare. The Project Manager leads and oversees TrackCore Operating Room implementations, as well as other TrackCore software solutions. This role partners closely with Training, Technical Operations, and Client Services teams to support integration efforts, ensure seamless execution, and deliver successful client outcomes.

Requirements

Clinical / Healthcare IT experience or knowledge preferred
Experience with training customers in a dynamic work environment
Proven and methodical problem-solving abilities
Ability to handle Tier I software support
Strong skills in the use of the MS Office Suite (particularly Excel)
General technical knowledge of PCs, Peripherals and Software
Strong presentation skills
Strong customer service skills
A strong focus on quality
Solid written and verbal communication
The ability to work independently
The ability to multi-task

Responsibilities

Managing all project tasks and activities through software go-live once the project is transitioned from sales.
Coordinate with trainers to provide go-live plans and expectations.
Support customers post go-live to facilitate the transition to the Customer Success team.
Maintains customer records by updating account information in CRM software.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Contributes to team effort by accomplishing related results as needed.
Project task management through phone calls, emails, MS TEAMS sessions.
Validating hardware for use with the software.
Import data into customer sites.
Facilitating and assisting Technical Operations and Client Services teams with integration activities.