Project Manager

Elevance Health•San Juan, PR

15d•Hybrid

About The Position

Carelon Global Solutions (CGS), a fully owned subsidiary of Elevance Health, is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and precise answers to customer queries. The Project Manager is responsible for working with business partners to identify and implement small to medium projects that support achievement of simple to complex unit or corporate goals. Works with moderate guidance and is responsible for applying project management knowledge, skills, tools and techniques to project deliverables, processes, and systems. Operates within defined parameters using project management methodology.

Requirements

Requires a BA/BS in a related field and minimum of 3 years professional project management experience, which at least 2 years are spent leading and directing project tasks; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Fully Bilingual (English & Spanish). Ability to write, read and speak both languages in a proficiency level is highly preferred.
Demonstrated ability to create an effective team environment, build strong relationships, solving problems and issues in a matrix environment and communicating effectively at all levels of an organization is strongly preferred.
Project Management Professional (PMP) certification is highly preferred.
Experience working in a lead role on one or more projects strongly preferred.

Responsibilities

Manages the development of a prescribed planning document; develops project charter.
Partners with sponsors to secure project approval.
Develops communication management plan.
Defines project team roles and responsibilities.
Develops work plan structure, project schedule and deployment plan.
Leads project meetings and regularly reports status of reports.
Identifies, documents and prioritizes scope changes and facilitates approval process.
Maintains and updates all project documents.
Secures the appropriate skill sets for project.
Sets and manages expectations with resource managers and team members.
Provides performance feedback to team members and resource managers.
Maintains issue log.
Facilitates resolution of issues and executes communication plans.
Manages and monitors ROI throughout the project lifecycle.
Tracks and manages time and budget against plan.
Develops testing strategy and conduct project close-out activities.
Prepares and participates in quality review checkpoints.
Obtain/secure and archive necessary approvals.
Manage and update project plan.