Project Manager, Vendor Management
CNX•USA, GA, Work-at-Home, GA
•$92,250 - $105,786•Remote
About The Position
Concentrix is a global technology and services leader that powers the brands of the future. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. This role is within the professional services team, delivering strategic consulting, design, advisory services, market research, and contact center analytics. The company has been recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture.”
Requirements
- Strong technical acumen.
- Clear communication skills.
- Ability to influence stakeholders independently.
- Must reside in the United States or have a valid U.S. address for residence.
- Legally authorized to work in the United States.
Nice To Haves
- Vendor Management experience.
Responsibilities
- Oversee end-to-end contract activities, ensuring compliance, performance, and timely renewals.
- Lead vendor evaluation, selection, and ongoing performance governance.
- Partner with Legal and Contracts teams to negotiate and execute agreements.
- Manage a flexible contingent labor program supporting technology delivery.
- Identify new technology solutions and forecast future needs with business partners.
- Develop and implement policies, schedules, and cross-functional processes to improve operational efficiency.
- Support organizational process design, execution, monitoring, and optimization.
- Participate in scoping, design sessions, and stakeholder reviews.
- Prepare project plans and LOEs with System Analysts, Developers, and Technical Leads.
- Ensure deployment commitments by coordinating across internal and external teams.
- Lead issue-resolution meetings, document minutes, and track RAID items in SharePoint.
- Monitor QC during QA cycles and escalate issues as needed.
- Define support structures for testing and deployment; act as escalation point for external teams.
- Deliver regular reporting to Technology and Finance leadership.
- Present project updates, initiatives, and strategic recommendations.
- Translate business initiatives into actionable team objectives.
- Track progress, provide feedback, and make informed decisions to ensure delivery.
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
- paid learning days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
