Project Manager (Transit Technology & Mobility Programs)

Vix Technology•Chicago, IL

About The Position

Vix Technology and Kuba are helping transit agencies modernize the future of mobility. Together, we deliver integrated fare collection, payments, mobility, analytics, and operational technology solutions that help transit agencies improve rider experience, strengthen operational performance, and support smarter transportation planning. Across more than 200 cities globally, our technologies support billions of passenger journeys annually across bus, rail, ferry, and multimodal transit networks. As part of ICM Mobility Group — a mobility-focused investment group with more than $26 billion USD in funds under management — we are building the next generation of connected transit infrastructure through innovation, operational excellence, and long-term customer partnership. Our mission is simple:make transit simpler, smarter, and more connected. The Role We are seeking a highly organized, customer-focused Project Manager to join our North America delivery team. This role is ideal for a strong mid-level or emerging senior project manager with experience delivering complex SaaS, payments, mobility, transit, or systems integration programs. You will lead end-to-end delivery activities for automated fare collection and mobility modernization programs while partnering closely with transit agencies, internal technical teams, system integrators, and executive stakeholders. The role combines: project delivery schedule creation and management stakeholder coordination operational readiness risk management and customer-facing leadership You will play a key role in helping transit agencies successfully modernize critical public infrastructure while ensuring projects are delivered on time, on budget, and with high customer satisfaction. This position reports into the North America delivery organization and works cross-functionally across engineering, customer success, solutions engineering, business development, and executive leadership teams.

Requirements

4 - 8+ years of project management experience within SaaS, payments, mobility, transit, transportation, or enterprise technology environments
Experience delivering complex technical integration or digital transformation programs
Strong schedule management capabilities across multiple projects and workstreams
Experience managing customer-facing delivery engagements and executive stakeholder relationships
Familiarity with Agile, Waterfall, or hybrid delivery methodologies
Experience with project management tools such as MS Project, Smartsheet, Jira, Confluence, or similar platforms
Strong familiarity with Google Suite
Strong presentation, reporting, and communication skills
Ability to manage competing priorities within fast-paced delivery environments
Experience supporting systems integrations, API-based platforms, cloud deployments, or enterprise software implementations
PMP required

Nice To Haves

Agile certification and/or experience preferred but not required
Public transit or fare collection experience
Payments, financial systems, or mobility technology experience
Experience working with government or public-sector organizations
Experience coordinating third-party vendors or system integrators
Operational readiness, change management, or customer migration experience

Responsibilities

Lead delivery of fare collection, payments, and mobility technology projects across North America
Manage end-to-end project lifecycle activities from initiation through deployment and transition to operations
Coordinate cross-functional teams including engineering, solutions engineering, operations, customer success, vendors, and third-party partners
Ensure project scope, schedule, budget, risks, and deliverables are actively managed throughout the project lifecycle
Support operational readiness, deployment planning, testing coordination, and customer onboarding activities
Develop and maintain detailed integrated project schedules across multiple concurrent workstreams
Track milestones, dependencies, critical path activities, and resource allocations
Facilitate schedule governance and proactive issue resolution to maintain delivery timelines
Support capacity planning and coordination across geographically distributed teams
Build strong working relationships with transit agency stakeholders, partners, vendors, and internal teams
Lead recurring customer governance meetings, steering committees, and status reporting activities
Support executive-level communications and stakeholder alignment throughout project delivery
Help guide customers through operational and organizational change associated with modernization programs
Identify, manage, and escalate project risks, dependencies, and issues proactively
Support project financial tracking, forecasting, margin management, and change request governance
Partner with commercial teams to support scope definition, implementation planning, and delivery estimates for new opportunities and expansions
Ensure projects are delivered with strong operational discipline and commercial accountability
Contribute to development of delivery standards, governance frameworks, implementation playbooks, and operational best practices
Help improve project management processes, reporting standards, scheduling methodologies, and customer delivery approaches across the North America business